People Resolution Partner - Bilingual Spanish Preferred

About the role

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.

Responsibilities

• Operating within a tiered service delivery model, manages complex inquiries escalated from the HR service center and delivers timely, high-quality guidance that enables policy-aligned leadership decisions.
• Leads end-to-end resolution of complex employee relations and workforce cases, applying enterprise standards, governance practices, and relevant legal considerations to ensure consistent, compliant outcomes.
• Frames risk and structures clear decision pathways, offering actionable options for sensitive or high-impact situations involving promotions, job changes, pay actions, retention, and organizational decisions.
• PARTNER WITH CENTERS OF EXCELLENCE AS NEEDED FOR SPECIALIZED EXPERTISE, APPROVALS, AND SUPPORT FOR WORKFORCE ACTIONS SUCH AS SMALL-SCALE REDUCTIONS IN FORCE.
• Identifies trends and recurring issues to drive continuous improvement, strengthen knowledge resources, and coach leaders to improve confidence, consistency, and speed-to-resolution.

Requirements

• Requires a BA/BS degree and minimum of 5 years of human resources experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, And Experiences

• Bilingual Spanish strongly preferred.
• HR designation strongly preferred (SHRM-CP or SHRM-SCP).
• Previous experience in an Associate/Employee Relations or Human Resources position strongly preferred.
• Proven ability to communicate effectively with leaders of all levels, both written and verbal, strongly preferred.
• Strong consultative and coaching skills, with a demonstrated ability to influence and guide stakeholders strongly preferred.

Benefits

For candidates working in person or virtually in the below locations, the salary range for this specific position is $91,120 to $136,680. Location(s): Virginia. In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

Schedule

No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Equal Opportunity Employer

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.