Family Partner (Bilingual Preferred)

About The Program

At The Home, we believe strong families are the backbone of strong communities. Our Community Service Agencies (CSAs) provide individualized, family-driven coordination of care to meet the complex needs of children and families who are involved in child and family-serving systems and may be experiencing emotional, behavioral, safety or mental health difficulties. Each of our CSAs now offer a Family-Based Intensive Treatment (FIT) service which provides short-term, flexible, hands-on support at home, helping families navigate tough times, strengthen connections and keep kids in their communities.

Responsibilities

• Works to assist in the improvement of the parent(s)/caregiver(s) ability to effectively navigate child-serving systems.
• Provides, guidance, coaching, education, and support throughout the care planning process.
• Participates as a member of the Care Planning Team (CPT) and clearly outlines the goals of the Family Support and Training Services.
• Works closely with families in the home and in the community, and any existing/referring behavioral health provider(s), to implement the objectives and goals identified in the Individual Care Plan.
• Conducts weekly face-to-face home or community visits and provides regular, on-going telephone support to caregiver/parent.
• Teaches parents/caregiver how to promote linkages with other treatment providers and other community resources and work with the Intensive Care Coordinator.
• Edits parents/caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available; and facilitates access to these resources.
• Attends staff meetings. Presents client/family material; consult with supervisor and team members on challenging and difficult client/family issues. Participates in regular individual and group supervision.
• Attends clinical training and safety practice training.
• Completes daily progress notes, documents significant family interactions and collateral work on a timely manner, as per MassHealth requirements.
• Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on-call rotation.
• Enters billing according to program requirements and maintains caseload dictated by the program, which is variable.

Requirements

• Required to operate a vehicle
• Required to have a valid driver’s license and a “satisfactory” driving record
• Required to have access to a personal vehicle for use during work hours
• Required to use personal vehicle to transport clients on occasion if/when needed

Qualifications

• High school diploma or GED and a minimum of two (2) years’ experience working with children/adolescents/transition age youth
• Associate’s degree in human service field and one year experience working with children/adolescents/transition age youth
• Bachelor’s degree in a human services field from an accredited university and one (1) year of experience working with children/adolescents/transition age youth
• Fluency in a second language such as Spanish, Portugese, or Haitian Creole is preferred but not required
• Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience working with children/adolescents/transition age youth with special needs and mental health needs
• Knowledge of child-serving systems and resources
• Ability to conduct home and community visits
• Proficiency in Microsoft Office and Internet Explorer

Benefits

• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Health, Dental and Vision Insurance available
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• More!

Pay

The pay range listed represents the company's good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate's relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.