People Ops

About The Role

The People Operations helps run and continuously improve the People engine at Freed. This is a high-execution, high-ownership role responsible for onboarding, offboarding, recruiting coordination, office management, People systems, and the day-to-day employee experience. You will ensure every employee has a seamless experience from Day 1 onward, while building the operational backbone that allows the company to scale efficiently.

How You’ll Have An Impact

• Own onboarding and pre-boarding end-to-end by ensuring all logistics, systems, and manager plans are in place, tracking Day 1, Week 1, and 30/90-day milestones, and flagging risks early.
• Run recruiting coordination at a high bar by scheduling interviews, managing candidate experience, and partnering with the Head of People and hiring managers to ensure speed, organization, and strong communication throughout the process.
• Drive offboarding execution by managing separation workflows, documentation, and cross-functional coordination with IT, Finance, and managers.
• Operate and improve People systems by maintaining data accuracy across tools (Gusto, Windmill, etc.), supporting payroll and benefits, and identifying opportunities to streamline workflows.
• Manage the SF office and employee experience by overseeing office operations, vendors, events, and ensuring a high-quality in-office and remote experience.
• Support People analytics and reporting by maintaining dashboards (headcount, attrition, onboarding progress), tracking operational metrics, and contributing to monthly People recaps.
• Lead end-to-end planning of team and company off-sites and created meaningful employee experiences through recognition programs, key milestones, and surprise & delight initiatives

What you will bring

• You know how to effectively prioritize, but are also adaptable and flexible- you are excited to work in an environment that is constantly evolving.
• You like to move quickly and are constantly looking for ways to automate processes and tasks.
• You are an excellent communicator, regardless of channel (written & verbal) or group (internal or external).

Nice to Haves

• Experience in high-growth startup environments
• Familiarity with tools like Ashby, Notion, Gusto, or similar
• Experience supporting recruiting coordination or candidate experience
• Exposure to People analytics or reporting

What we will bring

• Competitive salary and equity in a high-growth company
• Opportunity to make an immediate impact
• Medical, dental, and vision coverage
• Unlimited paid time off
• Company-sponsored annual retreats
• 401(k) plan to support your long-term financial goals
• Commuter stipend for San Francisco-based employees

Compensation Range

$100K - $160K