People Operations Specialist

About the role

This is an early-career role designed for someone who thrives on structure, accuracy, and operational excellence. Operating primarily through established Standard Operating Procedures (SOPs), you will help ensure strong data integrity and consistent operational execution across daily People workflows.

Responsibilities

• Own end-to-end data entry for employee lifecycle changes, including new hire profile creation, contractor onboarding, manager changes, role/department updates, compensation changes, promotions/demotions, unemployment claims, and offboarding.
• Monitor and respond to incoming inquiries through the HRIS helpdesk inbox, providing clear, accurate guidance for standard employee questions.
• Act as the first line of support for Tier 1 issues across HR systems (including ADP, Culture Amp, Bonusly, Pave, and other internal tools).
• Conduct daily, weekly, and monthly audits across HR systems to ensure high levels of data accuracy and integrity.
• Assist with administrative verification for compliance and internal audit testing; support monitoring, tracking, and remediation of compliance-related actions in partnership with internal stakeholders.
• Assist in gathering and validating data for annual compliance reporting, including EEO-1 and California Pay Data reporting.
• Manage and update US employment authorization documentation (I-9s) and support transactional components of immigrant and non-immigrant visa processes in partnership with internal teams.
• Support foundational inquiries and administrative tasks related to Bonusly and employee recognition programs.

Requirements

• 0-2 years of experience in HR operations, HR administration, data entry, or a related operational role (internship experience accepted).
• Exceptional attention to detail with a strong ability to identify inconsistencies, discrepancies, and data quality issues.
• Strong affinity for systems and technology, with exposure to HRIS platforms (e.g., ADP Workforce Now, BambooHR) or similar tools preferred.
• Proficiency with spreadsheets (Google Sheets / Excel) for tracking, validation, and data organization.
• Ability to operate in a fast-paced environment where accuracy directly impacts payroll, compliance, and employee experience.
• High level of integrity and strict commitment to handling sensitive employee information.
• Strong written and verbal communication skills with a focus on empathy, clarity, and employee support.

Qualifications

• Familiarity with HRIS platforms such as ADP Workforce Now, BambooHR, Workday, or similar systems.
• Exposure to HR compliance processes, I-9 administration, or immigration support workflows.
• Experience supporting shared inboxes, helpdesk queues, or operational support functions.
• Comfort with basic HR tech troubleshooting and employee systems support.
• Interest in building a long-term career in People Operations, HR, or Employee Experience.

Skills

You possess a natural curiosity to learn core people systems, an adaptable mindset ready to meet changing business workflows, and a strong sense of personal organization that drives daily execution.

Benefits

Competitive salary
Exceptional benefits package
Flexible vacation and paid time off
Employer matched 401(k) plan

Pay

The US base pay for this full-time position is $62,500-$80,000. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Schedule

This is a hybrid position with an expectation of three days per week onsite. We operate out of our Phoenix and Santa Monica offices, and candidates must be located within commuting distance of one of these areas.