People Operations Specialist

About the role

This is a hands-on execution role. The People Operations Specialist keeps the day-to-day people engine running cleanly, while also being proactive about identifying inefficiencies and improving processes. You support employees, managers, and leadership by making sure the basics are done right—every time.

Responsibilities

• Execute seamless onboarding and offboarding processes end-to-end
• Maintain compliant, audit-ready employee records, files, and documentation (exs., I-9, payroll, benefits, etc.)
• Ensure accuracy across HR systems, payroll inputs, and benefits administration
• Build a seamless onboarding experience
• Support employees, managers, and leadership by answering questions and routing issues appropriately
• Navigate benefits, policies, and internal processes for employees
• Partners with leadership on audits, compliance initiatives, reporting, and scaling people systems
• Work with ATS (Ashby) and internal teams to facilitate recruiting and keep the process running smoothly
• Draft offer letters and new hire paperwork
• Coordinate interview scheduling and candidate communications
• Avoid process gaps and propose improvements

Requirements

• 2–4 years of experience in HR, people operations, or a related operations role
• Experience with ATS systems (ideally ashby) and employee management systems (ideally rippling)
• Understanding and executing all state level labor requirements
• Strong organizational skills and attention to detail
• Comfort handling confidential information
• Clear written and verbal communication
• Ability to manage multiple tasks without losing precision
• Experience in a startup or high-growth environment is a must

Qualifications

• Must understand and execute all state level labor requirements
• Strong organizational skills and attention to detail
• Comfort handling confidential information
• Clear written and verbal communication
• Ability to manage multiple tasks without losing precision
• Experience in a startup or high-growth environment is a must

Skills

• Detail-oriented and dependable
• Responsive and service-minded
• Organized, methodical, and consistent
• Comfortable learning new systems and processes
• Low ego, high accountability

Benefits

The culture at this stage is still heavily founder-driven and relationship-driven, not policy-driven. The systems should support the culture, not replace it.

Pay

The base salary range for this role is competitive and will be determined based on the candidate’s relevant skills, experience, and geographic location. In addition to base pay, total compensation may include performance-based incentives, benefits and company options.

Schedule

Hybrid schedule is available.

Security, Privacy & Compliance

This role may handle PHI/PII and must follow HIPAA, company privacy policies, and least-privilege access practices.

EEO & Inclusion

VITL is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.