People Operations Specialist

Responsibilities

• a seamless onboarding and offboarding experience for HQ (corporate) and Field employees, including background checks, I-9 compliance, systems access, documentation, and Workday data management
• assist with employee changes including promotions, compensation updates, transfers, and any assigned business process
• support new hire orientation and contribute to onboarding program improvements to ensure a high-quality experience for HQ (corporate) and Field employees
• assist with employment documentation management including offer letters, employment agreements, and other onboarding documents
• partner with the Sr. People Manager to support alignment and operational execution across key initiatives

Data Integrity & Compliance

• maintain accurate, audit-ready employee records and documentation to support compliance with federal, state, and local regulations
• maintain accurate employee records and data integrity across HR systems including Workday and external systems such as Mind Body Online (MBO)
• help maintain Workday Help Articles and SOPs to support enablement and clarity across HQ (corporate) and Field teams

Employee Experience & Operational Support

• serve as a point of contact for HR related inquiries via email and Workday Help Cases
• manage Workday transactions for employee lifecycle
• support benefits enrollment and life event questions in partnership with Total Rewards
• partner with Talent Acquisition, Finance, Payroll, IT, and other cross-functional teams as needed

Qualifications

• 2-3 years of experience in People Operations or HR Operations
• Workday experience required
• experience supporting moderate to high-volume hiring environments
• working knowledge of HR compliance and documentation standards
• strong attention to detail and process orientation
• clear written and verbal communication skills with the ability to collaborate across teams
• comfort working in HR systems to maintain employee records, document cases, track actions, and pull reports
• proficiency with Google Suite and Microsoft Office, including Excel for tracking and reporting
• HR certification (PHR or SHRM-CP) a plus