People Operations Specialist

HRIS & People Systems

Own administration and ongoing optimization of Rippling across contractor and instructional staff populations, with support for HQ employees.

Maintain high data integrity across all employee and contractor records - ensuring records are accurate, complete, and audit-ready at all times.

Build and improve automations, workflows, and system processes as the workforce scales.

Serve as the internal go-to for system questions, troubleshooting, and process guidance.

Support key annual processes including open enrollment and any HRIS migrations or implementations.

Partner with the compliance and legal teams to build and maintain Rippling workflows that capture the specific reporting requirements, classification rules, and documentation needs of our instructional workforce.

Payroll Support

Support payroll processing for hourly and program-based instructional staff in Rippling, ensuring accurate and timely pay runs.

Manage compensation and rate changes, ensuring updates are reflected correctly in Rippling and processed on cycle.

Career Development

Coordinate contractor invoice and payment workflows, including final pay processing for offboarding contractors.

Identify and resolve payroll discrepancies in partnership with Finance and the Associate Director of People Operations.

Frontline Workforce Lifecycle

Manage onboarding workflows for contractors and instructional staff - ensuring agreements are executed, documentation is complete, and system access is in place before day one.

Own ongoing lifecycle administration: compensation changes, role or scope changes, status changes (including contractor-to-employee transitions), and record updates.

Serve as the primary point of contact for employee relations matters for frontline team members - including performance management documentation (e.g., PIPs), manager guidance, benefits questions, and day-to-day HR support - escalating to the Associate Director as needed.

Support leave management for frontline staff - tracking leave requests, coordinating documentation, and ensuring accurate reflection in payroll and records.

Manage offboarding for contractors and instructional staff - documentation, system access removal, final pay coordination, and agreement closure.

Track and manage program contract renewals for instructional staff - maintaining a system of record for active agreements, renewal dates, and rate structures, and partnering with Legal to ensure renewals are executed on time.

People Programs & Cross-functional Support

Support execution of company-wide People programs and initiatives led by the Associate Director of People Operations, including performance review cycles, policy rollouts, and employee communications.

Manage logistics for the performance review cycle - tracking timelines, coordinating with managers, and ensuring process runs on schedule.

Support the preparation and distribution of People team communications and program materials across the full employee population.

Take on ad hoc People Ops projects as the team and company scale, stepping in where execution support is needed most.