PEOPLE OPERATIONS PARTNER

About the role

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. The People Operations Partner serves as a strategic advisor and trusted thought partner to leaders and employees, translating business strategy into people strategies that strengthen organizational performance, leadership effectiveness, and employee experience. This role partners closely with leaders to anticipate workforce needs, navigate change, and align talent, culture, and organizational priorities with OCHIN's mission, values, and long-term objectives.

Responsibilities

• Serves as a strategic People & Culture partner, developing a deep understanding of business priorities and workforce dynamics to align people strategies, programs, and solutions with organizational objectives.
• Provides leaders with forward looking insights, workforce analysis, and strategic guidance to support decision making, organizational effectiveness, talent planning, and business performance.
• Partners with leaders to anticipate and address workforce challenges, including organizational design, change management, employee engagement, retention, succession planning, and team effectiveness.
• Acts as a trusted advisor and coach to leaders and employees on performance management, employee relations, workplace concerns, leadership effectiveness, and culture, balancing business outcomes with employee experience and risk mitigation.
• Leads and supports strategic initiatives and business critical projects, ensuring people and culture considerations are integrated into planning, implementation, and outcomes.
• Uses workforce data, trends, and organizational insights to identify opportunities, risks, and emerging needs, recommending proactive solutions that strengthen engagement, retention, inclusion, and organizational capability.
• Partners across People & Culture Centers of Excellence to ensure integrated delivery of talent, learning, total rewards, organizational development, and employee experience strategies.
• Ensures compliance with employment laws, regulations, and organizational policies while maintaining awareness of evolving legislative and workforce trends that may impact OCHIN.
• Champions continuous improvement by introducing innovative practices, tools, and approaches that enhance organizational agility, leadership capability, employee growth, and business effectiveness.
• Builds trusted relationships across the organization, fostering collaboration, accountability, and a culture of high performance aligned with OCHIN's mission and values.
• Performs other duties as assigned.

Qualifications

• Bachelor's or equivalent relevant combination of education and experience in Human Resources, Business, or related field preferred.
• Minimum of 2 years of experience working in multiple People and Culture disciplines, including compensation practices, organizational design, employee relations, performance management, and federal and state respective laws preferred.
• HRIS experience preferred.
• Professional People and Culture Certification (SHRM/HRCI) preferred.
• Ability to build effective relationships at all levels of the organization.
• Ability to collect and analyze data, draw reliable conclusions, and recommend operational improvements.
• Experience implementing HR initiatives and delivering results in a changing, growing business environment.
• Ability to self-manage and work independently, as well as in a team environment.
• Strong verbal and written communication skills that support collaboration and build trust.
• Experience working in a growing, multistate organization, with the flexibility to occasionally support business needs outside standard hours across time zones.
• Strong coaching and influencing skills, with the ability to guide leaders through complex situations.
• Constant interpersonal skills, teamwork, and customer service.
• Frequent creativity, mentoring, presentations, and teaching.
• Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN's business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements

• OCHIN is a 100% remote organization with no physical corporate office location.
• Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations.
• Nationwide travel is determined based on OCHIN business needs.
• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service required.
• It is a requirement that employees work in a distraction free workplace.
• Travel may be required nationally based on business requirements for OCHIN.

Pay

Salary range is $85,697 - $137,116.