People Operations Manager

About the role

We’re looking for a People Operations Manager to help build and run the people systems that allow Stuut to scale. This is a foundational People role.

Responsibilities

• Own and improve the employee lifecycle from onboarding through offboarding.
• Create clear workflows and documentation so people processes are consistent, scalable, and easy to follow.
• Identify gaps in current People Operations processes and implement simple systems that improve execution.
• Design, launch, and manage performance review cycles, including timelines, communications, templates, calibration support, and completion tracking.
• Partner with managers on performance conversations, feedback, employee relations, and day-to-day people management questions.
• Manage benefits administration and partner with our PEO, brokers, payroll providers, legal counsel, and other external partners as needed.
• Help ensure Stuut’s people processes are compliant, well-documented, and scalable across states and growth stages.
• Own employment documentation, policy administration, employee handbook updates, and recurring compliance workflows.
• Escalate complex issues appropriately while independently solving the things that should not require escalation.
• Help build the rituals, resources, and programs that make Stuut a high-trust, high-performance workplace.

Requirements

• Strong experience building and running core People processes such as onboarding, performance reviews, manager workflows, employee changes, benefits, compliance, and documentation.
• Experience owning HR systems and workflows; experience with Rippling or a PEO environment is strongly preferred.
• Strong project management skills and the ability to drive multi-stakeholder processes end-to-end.
• Excellent judgment, discretion, and professionalism when handling sensitive employee matters.
• Strong written communication skills; you can write a clear policy, manager guide, employee memo, or process doc without needing heavy editing.
• Analytical and systems-oriented; you are comfortable with spreadsheets, HRIS data, dashboards, and operational reporting.
• Practical builder mindset; you know how to introduce structure without creating bureaucracy.
• High emotional intelligence and the ability to build trust with employees, managers, and executives.
• Bias toward action; you solve problems, find answers, and keep moving even when the process is not yet fully defined.

Qualifications

• Proven track record of success in People Operations roles.
• Experience in a high-growth startup environment.
• Comfortable working in a fast-paced, dynamic environment.
• Ability to balance strategic thinking with hands-on execution.

Skills

• Strong project management and organizational skills.
• Experience with HRIS systems and PEO environments.
• Excellent written and verbal communication skills.
• Ability to handle sensitive employee matters with discretion and professionalism.
• Strong analytical and systems-oriented skills.
• Practical builder mindset with a bias toward action.
• High emotional intelligence and the ability to build trust with employees, managers, and executives.

Benefits

Top-of-market salary and equity package
Medical, dental & vision insurance coverage for you
401(k) & Match
Equity
Flexible PTO
Parental Leave

Pay

$120K - $165K

Schedule

In-person role based in New York City or San Francisco.