People Operations Manager

About the role

We are seeking a People Ops Manager to support HR operations, compliance, onboarding, training, employee experience, and process improvement across our multi-site healthcare organization.

Responsibilities

• Improve and standardize HR processes, workflows, forms, checklists, and tools.
• Serve as a corporate HR contact for HR process questions and general guidance.
• Support HR systems, reporting, data integrity, and process compliance.
• Lead and improve orientation, onboarding, and HR-related training initiatives.
• Support employee experience, communication, engagement, and retention efforts.
• Aid in HR compliance, documentation, personnel file standards, audits, policies, and recordkeeping.
• Partner with payroll, PBJ, benefits, leave administration, HR, and operations teams.
• Provide support, direction, and accountability to assigned HR operations team members, if applicable.

Qualifications

• Bachelor’s degree required.
• PHR, SHRM-CP, SPHR, or SHRM-SCP certification required.
• HR operations, compliance, onboarding, training, healthcare, long-term care, or multi-site experience strongly preferred.
• Strong communication, organization, follow-through, and problem-solving skills.
• Ability to influence leaders, manage multiple priorities, and maintain confidentiality.