People Operations Generalist

At First Entertainment, we believe that great people experiences drive great business outcomes. Our People & Culture team operates as strategic enterprise enablers, not a service function, driving real business results, by helping leaders build high-performing, engaged teams while creating an environment where every teammate can thrive. We’re looking for a People Operations Generalist (HRBP) who brings both heart and rigor, someone who can balance employee advocacy with business impact, build strong relationships, and help us continuously evolve how we work and lead. This role formulates partnerships across all People & Culture functions in efforts to deliver value-added services that reflect the business objectives. The ideal candidate will have a thorough understanding and working experience of the full-cycle employee journey with an emphasis on employee relations, and a strong customer-centric focus. This is a full-time, hybrid opportunity reporting to the VP, People & Culture and is based in Hollywood, CA. The targeted pay for this role in California is between $75,000 to $95,000. Responsibilities Act as a sound partner to our people leaders and provide guidance on common employee relations matters, including participating in performance management discussions, conflict resolution, and policy interpretationInfluence decision-making by balancing people-first thinking with business outcomesOwn key moments across the employee lifecycle (onboarding, benefits, LOA, employee relations)Provide meaningful and authentic coaching and guidance through employee relations, feedback, and development conversationsSupport recruiting efforts and deliver a strong, high-touch candidate experience, and facilitate the overall candidate journeyActively contribute to building a high-performance and growth-oriented culture by partnering with leaders to drive team effectiveness, engagement, and performanceMaintain policies and procedures; regularly review content to ensure relevancy and make recommendations on revisions, as neededPrepare concise communications to deliver updates on People Operations program changes or launches while ensuring a consistent, reader centric voiceManage standard and recurring compliance obligations, such as 5500 filing, EEO-1 filing, California Pay Data reporting and industry-specific auditsParticipate in key People Operations projects and implementation, including RFP, SOW, vendor managementOversee workers' compensation claims and renewal processAct as a backup for payroll support when necessary. Keep abreast of industry best practices or industry trends and make recommendations to leadershipPerform other tasks as needed At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them. Requirements A bachelor's degree from an accredited college or university requiredAt least 5 years of experience working in a related field. Prior experience working with ATS and HRIS is a must. UKG and Lever highly preferredPrior experience in talent acquisition for both technical and non-technical requiredExperience working with audits and compliance requirements a mustFamiliarity with end-to-end Open Enrollment journey a plusExperience in administering LOA programs highly preferredHands-on experience with processing payroll highly preferredEffective communication skills across all levels of audienceProficiency in Microsoft office products is a must First Entertainment Credit Union does not utilize artificial intelligence (AI) tools in any part of the hiring process. This includes reviewing applications, analyzing resumes, or evaluating candidate responses. All hiring decisions are made exclusively by our hiring teams, in compliance with applicable employment laws and regulations to ensure fairness, transparency, and equal opportunity.