People Operations Coordinator (Benefits & Leave)

Our People Operations team is the engine behind the employee experience at Teamworks, ensuring everyone—whether in the US, UK, Canada, or one of the markets we support through our EOR partner—feels genuinely taken care of from day one. As our global footprint has grown, benefits and leave have expanded alongside it, warranting a dedicated owner who can dive deep into this space while remaining a flexible, hands-on member of the wider People team. This role is a specialized People Operations Coordinator focused on benefits administration and leave management.

About the Role

You’ll be the go-to person for employees with benefits questions, the builder of clear learning materials that help people use and value their benefits, the trusted guide for employees navigating leave, and a key part of how new hires get oriented to their benefits. There’s a lot to build here, and we’re looking for someone who’s genuinely employee-focused and wants to own and grow this function as we scale over the next few years.

Responsibilities

• Own US and global benefits administration end-to-end, including health, dental, vision, life, and voluntary plans across our US, UK, Canada, and EOR markets—from new-hire enrollment through terminations—with accurate, timely data in the HRIS.
• Serve as the primary point of contact for employee benefits questions, resolving issues, guiding employees through plan options, and managing relationships with benefits providers to ensure accurate billing, contract compliance, and quality service.
• Manage leave for US and global employees, including the leave management system, and serve as the hands-on, trusted expert guiding employees through statutory, state, FMLA leave, as well as short- and long-term disability.
• Lead the annual open enrollment process and build engaging education materials and presentations that drive higher benefits utilization across the company.
• Partner with Finance and payroll to scale proper use of our HRIS, run regular audits of benefits data for accuracy and compliance, and keep leave and enrollment data accurate across US and international payroll.
• Support the People Operations team in projects related to employee engagement, retention, and development initiatives, ensuring benefits are integrated into overall people strategies.

Requirements

• Hands-on experience administering multiple benefit plans, with US benefits experience as the foundation and global exposure.
• Direct experience handling state-level parental leave, FMLA, or PFL paperwork, as supporting employees through leave is a core part of this role.
• Experience working within an HRIS, Rippling preferred.
• A genuine people person: approachable, confident in front of employees, and mature and empathetic enough to handle sensitive leave conversations with care.

Nice to Have

• Experience working across multiple countries (statutory leave knowledge across UK, AUS, and CA) and benefit structures.
• Managed benefits through acquisitions, including COBRA scenarios.
• EOR experience or specific experience with Quebec benefits.

Why This Role

You’ll have real room to shape how employees experience their total rewards, improve how our plans work across markets, and grow into a true subject-matter expert as the company scales globally. It’s a rare chance to make a function your own and see the direct impact of what you build.

This role is not eligible for sponsorship at this time.

About Teamworks

We’re the Operating System for Sports™, powering 7,000+ organizations worldwide, from collegiate programs to every major pro league. Founded in 2006, we’ve evolved from a messaging tool for college football into the leading sports tech platform, with 600+ global teammates building the future of sports tech. Our solutions span Personnel, Coaching, Performance, Operations, and Intelligence—helping teams recruit smarter, train better, stay compliant, and win.

Pay

Compensation Range: $75K - $95K