People Operations Coordinator

About Us

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better every day. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.

About the Role

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

People Operations at LogicMonitor is on a mission to build a high-performance culture that attracts, develops, and retains exceptional talent. We are committed to creating an outstanding employee experience at every stage of the employee lifecycle, and the People Ops Coordinator plays a key role in making that happen.

The People Ops Coordinator is a critical member of the People Operations team, providing operational support across the employee lifecycle while ensuring a seamless experience for employees, managers, and candidates.

Responsibilities

• Coordinate onboarding activities, including pre-boarding communications, background check support and tracking, new hire communications, and Day 1 readiness.
• Coordinate off-boarding activities and ensure all required processes are completed accurately and on time.
• Process employment verification requests for current and former employees.
• Support employee lifecycle changes, including promotions, transfers, manager changes, and organizational updates.
• Enter, maintain, and audit employee data in Workday, ensuring accuracy and data integrity.
• Process HR transactions, including new hires and terminations.
• Conduct routine audits of employee records and HR data to ensure compliance and accuracy.
• Maintain employee files and support HR documentation and record retention requirements.
• Prepare recurring reports and assist with HR audits as needed.
• Assist with onboarding surveys, employee communications, and People Operations initiatives.
• Monitor and respond to People Operations inquiries, providing timely and high-quality support to employees and managers.
• Partner closely with HR Business Partners, Talent Acquisition, Payroll, IT, and other cross-functional teams to ensure a seamless employee experience.
• Maintain HR process documentation, knowledge articles, and internal resources.
• Identify opportunities to improve administrative processes, increase efficiency, and enhance the employee experience.
• Support additional People Operations projects and initiatives as business needs evolve.
• Support ad-hoc projects across the business where necessary.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience.
• 1-2 years of experience in Human Resources, People Operations, Recruiting Coordination, or a similar operational role.
• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills and a customer-focused mindset with a passion for delivering exceptional employee experiences.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee information.

Work Authorization

At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

Pay

The Base Salary range for this role is $53,445 USD - $65,415 USD. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits.

Benefits

• Comprehensive health, dental, and vision coverage.
• Generous parental leave policies.
• Access to our Employee Assistance Program and various Wellness programs.
• 401K with company matching.
• Lifestyle Spending Account.
• Unlimited vacation policy.