People Operations Coordinator

About the role

Civil Design, Inc. (CDI) is a multi-disciplined civil engineering firm offering civil site, structural, land surveying, and GIS services. Since its founding in 1996, our team has grown to over 150 team members with six locations across Missouri, Illinois, and Kentucky. We serve six service lines: Infrastructure + Analytics, Site, Structures, Survey, Transportation, and Water Resources.

The People Operations Coordinator supports our CDI mission of Building Stronger Communities by ensuring a welcoming, professional, and efficient office environment while providing hands-on support for our People Success (HR) team. Based in the St. Louis office, this entry-level role combines front desk hospitality, office operations, and HR support, offering opportunities to grow within People Success over time.

Responsibilities

• Front Desk & Hospitality
  • Welcome visitors, clients, candidates, and team members while creating a professional and friendly first impression
  • Answer phones, monitor general inquiries, and respond to requests professionally and efficiently
  • Provide excellent customer service while resolving questions and directing requests appropriately
  • Distribute organization-wide communications and prepare materials for new team members
  • Maintain a welcoming, organized, and professional front office environment
  • Prioritize safety, security, and confidentiality while managing front desk operations
  • Handle sensitive information with discretion, professionalism, and integrity
• People Success (HR) Support
  • Partner with the People Success team to support new hire onboarding and preparation
  • Assist with recruiting coordination, including candidate communication, interview scheduling, and preparation
  • Assist with People Success communications and projects
  • Help maintain organized employee records, documentation, and other HR materials
  • Support benefits and other HR-related administrative activities
  • Take on additional People Success responsibilities over time based on interest, skills, and development
• Business Operations & Executive Support
  • Support daily business operations and administrative functions across multiple departments
  • Assist with purchasing gift cards and other operational purchases as needed
  • Partner with the People Success team to coordinate new team member workstation setup and onboarding logistics
  • Organize travel arrangements, including hotels, rental cars, flights, and conference registrations
  • Assist with calendar management and scheduling for leadership
  • Support executive leadership with administrative tasks and special projects
  • Coordinate company communications, documentation, and operational initiatives
  • Assist with process improvements and other operational projects as assigned
• Office Operations & Facilities
  • Collaborate with vendors to ensure office equipment and services operate efficiently, including copiers, printers, technology, plants, and office supplies
  • Manage daily mail, shipping, courier services, and package distribution
  • Maintain a clean, organized office environment between third-party cleanings
  • Assist with office furniture tracking, purchasing, and workspace planning
  • Maintain office seating charts and workspace availability
  • Order and stock office supplies, breakroom items, snacks, beverages, and safety supplies
  • Prepare conference rooms for interviews, meetings, client visits, and company events
  • Assist with office decorating and maintaining a welcoming workplace environment
• Events & Team Member Experience
  • Assist with planning and coordinating company meetings, training sessions, and team events
  • Partner with internal committees, the People Success team, Hospitality team, and leadership to coordinate office events and celebrations
  • Support recruiting events, intern programming, and community involvement activities
  • Assist with special events and projects as assigned; hours may flex based on event needs
  • Help create a positive and engaging experience for team members throughout the employee lifecycle

Requirements

• Bachelor's degree in Human Resources, Business Administration, Management, Communications, or a related field preferred
• Genuine interest in Human Resources, People Operations, and supporting the employee experience
• Friendly, professional, and customer service-oriented attitude
• Strong organizational, time management, and prioritization skills
• Detail-oriented with the ability to manage multiple responsibilities simultaneously
• Strong problem-solving skills with a solution-focused mindset
• Excellent verbal and written communication skills
• Ability to maintain confidentiality and exercise sound judgment
• Comfortable working in a highly collaborative, people-focused environment
• Ability to work core office hours while providing excellent service to clients and team members
• Proficient in Microsoft Word, Excel, Outlook, and Teams
• Prolonged periods of sitting or standing; frequent bending, twisting, reaching, and the ability to occasionally lift up to 30 pounds

This role is an in-person position based out of St. Louis. Expected travel is up to 10%.

Benefits

• 401(k) match for up to 4.5%
• ESOP eligibility
• 100% coverage on HSA and PPO plan options
• Annual HSA contributions
• Competitive PTO
• 8 hours of VTO (volunteer time off) annually

Pay

The anticipated hourly rate range for this position is $22.00 - $26.00 per hour. Compensation will vary based on relevant experience, education, skill level, and other compensable factors.

About CDI

CDI values a people-first culture and encourages scheduling to help each team member reach their ideal work-life balance. As an ESOP, we offer shared ownership, empowering team members to take initiative and contribute meaningfully. We provide flexible work options, meaningful projects, and frequent company-wide events to foster collaboration and celebration. Our culture prioritizes growth, well-being, and success, with opportunities for continuous learning and community involvement through volunteer time off.