People Operations Coordinator

Responsibilities

• HR Support:
• Run assigned employee and contractor payrolls
• Maintain employee files and data in the HRIS and other organizational systems
• Prepare employee-facing or internal documentation related to routine employee relations matters, such as leaves, accommodations, employment verifications, etc.
• Help execute and communicate routine employee-facing initiatives such as insurance open enrollment, benefits engagement, company intranet updates, etc.
• Contribute to company policies/documentation related to employment law
• Complete required federal/state/local paperwork and reporting as assigned
• IT Support:
• Manage company laptop inventory by setting up equipment for new hires, coordinating new equipment orders as needed, and maintaining the MDM system
• Help employees troubleshoot simple/common equipment issues, coordinate service if/when needed, and arrange for the disposal of broken/defunct equipment
• Become a subject matter expert for assigned SAAS platforms and serve as the initial point of contact for employees who need assistance
• Help organize and track company SAAS subscriptions
• Admin/Office Support:
• Sort office mail at least twice per week, scanning, distributing, filing, and shredding as needed
• Keep office organized and stocked with needed supplies
• Act as point person for routine office maintenance
• Create a welcoming office environment for a hybrid team

Requirements

• Confidence and professionalism to interact with colleagues at all levels of the organization
• Unchallengeable integrity and tact when handling confidential or sensitive information
• Effective project planning to break broad goals into actionable steps, work through obstacles, and execute to completion
• Strong written communication skills for both person-to-person collaboration (e.g. email, meeting agendas) and formal documentation (company policies)
• Strong reading comprehension (e.g. to interpret employment law) and independent research skills
• Ability to analyze situations to identify core problems and propose multiple solutions
• Tech-savvy and able to learn and navigate new systems independently
• Consistent organization and attention to detail with a 'leave it better than you found it' mentality
• Intrinsic motivation to improve the company, systems, and yourself through feedback and continuous learning
• Associate or Bachelor's degree + 1-2 years experience, or at least 4 years experience in a professional office environment
• Experience in a startup or small company environment highly preferred
• Working familiarity with Google Suite and/or Microsoft Office Suite and Apple equipment

Qualifications

• You must be able to report to our downtown San Francisco office at least twice per week
• You must have current U.S. work authorization