Jobs · Human Resources · California

People Operations

Mintlify · San Francisco, CA · 1 mo ago
On-siteHuman Resources$110k–$175k/yrFull-time

Owning the employee experience

Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days.

Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise.

Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully.

Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture.

Building systems before we need them, creating the right amount of structure without introducing unnecessary process.

Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions.

What you bring to the table

  • 2-5+ years of experience in People Operations or another highly operational role at a fast-growing company.
  • You genuinely care about people and are motivated by helping others do their best work.
  • You are highly organized, detail-oriented, and exceptionally reliable.
  • You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion.
  • You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems.
  • You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows.
  • You're open to helping our talent team as well as required.
  • You know how to leverage AI tools and automation to eliminate repetitive operational work.

Bonus Points

  • You've helped build or scale People Operations at a Seed through Series C company.
  • You have experience supporting international employees and globally distributed teams.
  • You have hands-on experience with payroll, benefits, equity administration, or HR systems.
  • You've planned company offsites and large-scale employee events.

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