People & Culture Coordinator

About the role

As the People & Culture Coordinator, you will be one of the first members of our on-site team, helping to recruit, welcome, onboard, and support the founding team members who will open Yora Nordic Spa in November 2026. This role supports the day-to-day people practices that shape the employee journey from recruitment and onboarding through learning, engagement, recognition, and retention. This position is anticipated to start on or around September 28, 2026.

Responsibilities

• Coordinate recruitment activities, including job postings, candidate communication, interview scheduling, offers, and pre-employment requirements.
• Help create a thoughtful and organized candidate experience that reflects Yora's brand and values.
• Coordinate onboarding and orientation activities so new employees feel welcomed, prepared, and connected from the beginning.
• Support the recruitment and onboarding of Yora's founding team in preparation for the November 2026 opening.
• Maintain accurate and confidential employee records, People & Culture systems, reports, and required documentation.
• Support timecard reviews and biweekly payroll processing and uploads, working with leaders to resolve discrepancies.
• Coordinate benefits administration and respond to routine employee questions about programs, policies, and people processes.
• Partner with Yora leaders, Corporate People & Culture, and our Professional Employer Organization's People & Culture advisor to support employee relations, policy interpretation, and workplace matters.
• Support learning, development, recognition, engagement, and employee communication initiatives.
• Help leaders navigate performance feedback, employee development, and other People & Culture processes.
• Build trusted relationships with employees and leaders and connect them with the appropriate information, resources, and support.
• Track and report on recruitment, staffing, retention, learning, and other relevant people metrics.
• Help ensure employment practices and records comply with applicable federal, Connecticut, and local requirements.
• Identify opportunities to simplify and improve People & Culture systems, processes, and the overall employee experience.
• Model Yora's values and contribute to a workplace that is simple, inclusive, natural, and social.

Requirements

• Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.
• Previous experience in People & Culture, human resources, people operations, hospitality, or employee services.
• Strong relationship-building and written and verbal communication skills.
• Excellent organization, follow-through, and attention to detail.
• The ability to balance multiple priorities in a changing, pre-opening, and operational environment.
• Sound judgment and the ability to handle personal and confidential information with care and discretion.
• Experience using employee information systems, payroll or timekeeping platforms, and Microsoft Office applications.
• An approachable and service-oriented working style.
• A genuine interest in employee experience, workplace culture, wellness, and helping people succeed.

Schedule

This is a full-time, on-site position. The regular schedule is expected to be primarily during weekday business hours. Flexibility will be required at times to support recruitment, onboarding, employee orientation, training, workplace events, and operational needs. Occasional early-morning, evening, weekend, or holiday work may be required, particularly during the pre-opening and opening periods.

Benefits

• Health and wellness benefits
• Paid time off
• Employee wellness privileges and discounted experiences at Yora Nordic Spa locations
• Bistro and retail discounts
• Learning, growth, and development opportunities within a growing wellness brand

Yora is currently finalizing its employee benefit plans. Specific coverage, eligibility requirements, employee contributions, and plan terms will be shared during the recruitment process and will be governed by the applicable plan documents.

Physical and Work Environment Requirements

This position works primarily indoors and combines office-based work with regular movement throughout the spa and occasional work in outdoor areas. The role involves periods of sitting and computer use, standing and walking, bending and reaching, and carrying routine office, recruitment, or onboarding materials. While moving through operational areas, employees may encounter changing temperatures, humidity, steam, moisture, outdoor weather conditions, and wet or slippery surfaces. The employee must be able to perform the essential functions of the position safely, with or without reasonable accommodation.