People & Culture Coordinator

for prose. We must not include boilerplate like EEO etc. The posting didn't have that. We must not create sections with filler like "not specified". So only include sections where we have content. Thus sections: - About the role (maybe from Job Description first paragraph). Could be a

summarizing role. - Responsibilities: list of essential functions (colleague experience & support, People & Culture Operations, Systems, Reporting & Administration, Onboarding & Colleague Lifecycle Support, Compliance & Confidentiality, Team & Hotel Support). Could be a

with each bullet maybe grouping. - Qualifications: Education and Experience (High School Diploma or equivalent required, previous experience preferred, etc.) as
. - Skills: Specific Job Knowledge, Skills And Abilities as
. - Benefits: list of benefits as
. - Pay: Hourly Rate: $31.00 as

. - Schedule: Not explicitly given; there is mention of varying schedules, attendance requirements, but not a specific schedule. The instruction says do NOT create Schedule section unless posting actually states them. It mentions "Due to the cyclical nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel." That's somewhat schedule info but not a specific schedule. Might be considered schedule info. However it's vague. The instruction says never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). "Varying schedules" is similar to "varies". Might be considered filler. Safer to omit Schedule section. Thus we will not include Schedule. We also have Company Description; maybe we could include as "About the role"? But better to include a short paragraph about company as part of About the role? The instruction says use headings for section headings (e.g. About the role, Responsibilities...). So we can have About the role containing both company description and role overview. That seems okay. We must not repeat job title as heading. So we won't have heading "People & Culture Coordinator". We'll just have headings as above. Now produce HTML fragment. Structure:

About the role

Company description paragraph + role overview.

Then

Responsibilities

• Colleague Experience & Support: ... (maybe combine subpoints)
... But we need to preserve all substantive information. Could break each essential function area into list items with subdetails maybe as separate
inside? But instruction: use
• for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep simple. We'll create list items each representing a major area, and within each we can include details as part of the same
• text (maybe using commas). That preserves info. Similarly for Qualifications: list items. Skills: list items. Benefits: list items. Pay:

  Hourly Rate: $31.00

  We must not include any extra markup like etc. Let's craft. Company Description paragraph: "Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha. From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!" Role overview: "The People & Culture Coordinator serves as the face of the People & Culture department and the first point of contact for colleagues, leaders, candidates, and visitors seeking support throughout the colleague journey. As a highly visible ambassador of the department, this role is responsible for creating meaningful connections, delivering exceptional service, and fostering a welcoming environment that reflects the genuine warmth and spirit of hospitality for which Fairmont Kea Lani is known. Drawing upon the principles of our Aloha spirit, our Fairmont values the People & Culture Coordinator promotes a culture of respect, care, inclusivity, and collaboration in every interaction. This role is ideal for a passionate people-focused professional who thrives in a fast-paced environment, demonstrates exceptional organizational skills, embraces technology, and manages multiple priorities with accuracy and professionalism. This role supports key People & Culture functions including colleague experience, onboarding, recruitment, learning and development administration, recognition, wellness initiatives, compliance, reporting, and HR systems administration. Through meaningful interactions and operational excellence, the People & Culture Coordinator contributes to a positive workplace culture that reflects Fairmont Kea Lani's commitment to exceptional hospitality and colleague engagement." Combine into About the role paragraph(s). Could be two

  but we can just one

  with both. Now Responsibilities: list each essential function area with details. Let's extract details: Colleague Experience & Support: - Serve as primary point of contact for colleague inquiries, ensuring highest standards of service and timely follow-up. - Answers a wide variety of inquiries from co-workers and prospective employees, in person, via email, and over telephone. - Welcome colleagues to People & Culture office and creates positive, friendly, personalized service-focused experience. - Provides guidance regarding policies, procedures, benefits, colleague programs, and available resources. - Builds positive working relationships with colleagues across all departments. - Supports colleague engagement, recognition, wellness, and culture initiatives. - Oversees the Employee Stay program. - Routinely attends department line ups to share updates and answer colleague questions. - Contributes to improvement of operation, making suggestions and actively participates in departmental communication meetings. - Promotes and upholds Fairmont and Aloha spirit values while fostering positive workplace culture. People & Culture Operations: - Coordinates day-to-day administrative operations of People & Culture department. - Maintains confidential colleagues’ records and personnel files per company standards and legal requirements. - Prepares correspondence, employment documents, reports, presentations, and departmental communications. - Coordinates meetings, appointments, colleague events, and departmental activities. - Maintains office supplies and ensures People & Culture office operates efficiently and professionally. - Oversees Employee Referral Program. - Prepares and oversees execution of Employee Engagement Survey. Systems, Reporting & Administration: - Maintains colleague information within HRIS, payroll, scheduling, learning, and other People & Culture systems. - Tracks colleague lifecycle activities including new hires, status changes, transfers, leaves of absence, and separations. - Generates reports and assists with tracking certification and licenses, performance management, training, policy renewal tracking, and workforce data. - Ensures data accuracy and integrity across multiple systems and platforms. - Utilizes technology to improve efficiency and support departmental objectives. - Assists internally with other People & Culture and Payroll functions as required. - Manages all office administration duties (office equipment, supplies, forms, orientation preparation) ensuring smooth paper flow and maintaining orderliness of office. - Maintains confidential filing system for employee files, correspondence, policies and standards. - Administration of onboarding documents, files, nametags, and anything required for new hires. - Maintains administration of Purchase Order process within People & Culture. - Provides administrative support to People & Culture Department with Colleague Relations, Benefits, Labor, Reporting, Training, Researching, Auditing, Data Input and compliance with company’s policies, State and Federal Laws. - Supports i-9 Audit and process. Onboarding & Colleague Lifecycle Support: - Coordinates onboarding activities and ensure a welcoming and organized new hire experience. - Supports orientation programs and new colleague communication. - Processes employment-related documentation including transfers, promotions, status changes, and separations. - Assists with colleague recognition, service awards, and other colleague milestones. - Supports colleagues throughout various stages of their employment journey. Compliance & Confidentiality: - Complies and maintains highest level of confidentiality and professionalism per company policies. - Maintains confidential filing system for employee files, correspondence, policies and standards. - Ensures compliance with company policies, employment laws, record retention requirements, and audit standards. - Supports file audits, record reviews, and compliance initiatives. - Assists with reporting requirements. - Maintains accurate employment records and required legal documentation. - Promotes and enforces health and safety awareness and understanding of emergency procedures. Team & Hotel Support: - Provides administrative support to People & Culture leadership team. - Assists with recruitment coordination as needed. - Supports training programs, engagement initiatives, colleague celebrations, and committee activities. - Participates in community outreach, wellness, and social responsibility initiatives. - Assists with special projects and other duties as assigned. - Check with manager before leaving shift; bring concerns to Manager on Duty. - Comply with company’s confidentiality policy. Other Regular attendance etc. Could be omitted as not a specific heading. Now Qualifications: - High School Diploma or equivalent required. - Previous experience in hospitality, administrative, customer service, or People & Culture environments preferred. - Demonstrated ability to provide exceptional service, stay organized, and manage multiple priorities. - Comfortable learning and using technology, computer systems, and software applications. - Combination of education, training, and experience that demonstrates ability to successfully perform the role will be considered. Skills (Specific Job Knowledge, Skills And Abilities): - Exceptional customer service skills with genuine passion for helping people. - Strong organizational skills with exceptional attention to detail and follow-through. - Ability to manage multiple priorities while maintaining accuracy and professionalism. - Strong computer proficiency, including Microsoft Office Suite, Excel, Word, Outlook, Teams, PowerPoint; Canva experience an asset. - Ability to learn and effectively utilize multiple systems and technology platforms. - Excellent written and verbal communication skills. - Strong interpersonal skills and ability to establish effective working relationships at all levels. - Professional, approachable, and service-oriented demeanor. - Ability to maintain strict confidentiality and exercise sound judgment. - Strong problem-solving and critical-thinking skills. - Ability to work independently while contributing to team success. - Flexible and adaptable in a changing business environment. - Strong initiative with a positive, can-do attitude. - Ability to communicate effectively with individuals from diverse backgrounds and cultures. - Self-motivated, energetic, and highly responsible. - Comfortable interacting with everyone from frontline colleagues to senior leadership. Physical Demands maybe not needed. Benefits