People & Culture Coordinator

Location: New York, NY | Reports to: Head of Human Resources | Salary: $27-$30/hour

About the Role

Petite Plume is a high-growth luxury lifestyle brand rooted in timeless design, premium craftsmanship, and an unwavering dedication to comfort. We are a direct-to-consumer-led business, with a rapidly scaling DTC channel at the center of our growth and brand-building strategy while maintaining a selective footprint in major retail doors including Neiman Marcus, Bloomingdale's, Nordstrom, Maisonette, and Shopbop.

As the People & Culture Coordinator at Petite Plume, you'll help build a positive, inclusive workplace where every team member feels valued, supported, and engaged. You'll act as an ambassador for our company values, coordinating recruitment, onboarding, and day-to-day HR operations, while helping bring our people-first culture to life through team events and engagement programming. The ideal candidate is curious, service-oriented, and leads with compassion. The role is a great fit for someone who's organized, personable, and excited to grow a career in HR.

Responsibilities

• Talent Acquisition & Employee Lifecycle
  • Coordinate end-to-end recruitment logistics, including job postings, candidate communication, and interview scheduling
  • Maintain the applicant tracking system (ATS) and keep candidate records accurate and up to date
  • Facilitate new hire onboarding, including I-9 verification, benefits enrollment, system setup coordination, and orientation scheduling
  • Serve as the primary point of contact for new hires during their first 30 days to ensure a smooth transition
  • Coordinate offboarding, including separation paperwork, systems access removal, and exit interviews
• HR Operations & Compliance
  • Maintain accurate, up-to-date employee records across the HRIS and payroll platforms
  • Process employment changes such as promotions, transfers, pay adjustments, and leaves of absence
  • Ensure compliance with federal, state, and local employment laws
  • Support preparation of regular HR reports, including headcount, turnover, and open requisitions
• Culture & Engagement
  • Help plan and execute employee engagement initiatives, team events, and culture programming that reflect the brand's creative identity
  • Support all-team meetings and cross-functional culture-building efforts
  • Provide office management support as needed
• General
  • Use AI-powered tools to improve efficiency, streamline administrative processes, and enhance HR service delivery
  • Support with the broader HR & Ops team to support shared goals and initiatives

Requirements

• 1-2 years of professional experience in Human Resources, People Operations, Employee Services, HR Coordination, or a related function
• Familiarity with talent acquisition and employee lifecycle processes
• Skilled in using AI tools and technologies (e.g., ChatGPT, Gemini, Copilot, or similar) to improve productivity, create documentation, develop training resources, and support operational processes
• Ability to manage confidential information with professionalism and discretion
• Proficiency with tools such as Notion, Google Workspace, Slack, and HRIS platforms
• Comfortable working in a high-performance environment where resourcefulness is key to success
• Experience in DTC, E-commerce, Retail or a start-up environment a bonus

Benefits

• Competitive salary
• 10 PTO days + 5 sick days
• 11 paid federal holidays
• A 401K and company profit-sharing plan after one year of tenure
• Generous health, dental, and vision insurance for you and your dependents
• 50% employee discount on petite-plume.com
• An inclusive, collaborative, and dynamic work environment
• Annual discretionary bonus program