Jobs · Business Development · New York

People & Culture Business Partner - Operations Unit

INFICON · East Syracuse, NY · 1 mo ago
Business Development$112k–$120k/yrFull-time

About the role

INFICON is a leading provider of innovative instrumentation, critical sensor technologies, and Smart Manufacturing/Industry 4.0 software solutions that enhance productivity and quality of tools, processes, and complete factories. The People & Culture Business Partner (PCBP) aligns business objectives with employees and management across designated business units, grounded in a deep understanding of the business and trusted relationships with leaders and employees.

Responsibilities

  • Business Acumen & Trusted Relationships:
    • Develop a deep understanding of the business, its strategy, customers, products, commercial drivers, operating model, and financial performance to shape relevant people solutions.
    • Build and maintain trusted, credible relationships with business leaders, managers, and employees; become a sought-after advisor on people and organizational matters.
    • Spend meaningful time in the business: attend leadership and team meetings, visit sites where appropriate, and stay close to the day-to-day realities of the workforce.
    • Anticipate business needs by proactively identifying people-related risks, opportunities, and trends, and bringing forward insights and recommendations.
    • Challenge constructively, ask the right questions, and influence with empathy, candor, and confidentiality to earn long-term trust at every level.
  • Strategic Partnership & Workforce Planning:
    • Partner with business leaders to translate organizational goals into aligned people strategies.
    • Work closely with management and employees to improve work relationships, build morale, and increase productivity, retention, and engagement.
    • Advise on workforce planning, succession planning, and skills-based talent development that anticipates future capability needs.
    • Support organizational design, role clarity, and team effectiveness across both technical and commercial populations.
    • Provide insights from people analytics and predictive workforce data to inform business decisions.
  • Leadership Coaching & Development:
    • Coach leaders on performance management, leadership effectiveness, team development, and inclusive leadership behaviors.
    • Support leadership capability development aligned with INFICON’s leadership expectations and strengthen management maturity across the organization.
    • Equip managers to lead effectively across hybrid, distributed, and cross-cultural teams.
    • Identify training needs at the business-unit level and individual executive coaching needs; participate in evaluation and monitoring of training programs and follow up to ensure objectives are met.
  • Change Management & Organizational Effectiveness:
    • Act as a change partner for business leadership, supporting transformation initiatives, communications, and leadership alignment during change.
    • Build change capability in leaders as an ongoing competency, not a one-time project skill.
    • Help leaders navigate organizational complexity and strengthen alignment between functions and regions.
    • Support team structures, accountability, and collaboration to improve organizational performance.
  • Talent & Performance Management:
    • Drive performance management processes, including goal setting, feedback, performance reviews, and calibration.
    • Lead talent reviews and succession discussions; identify key talent and define development actions.
    • Coach managers on effective feedback, employee development, and engagement strategies.
    • Support leadership development, mentoring programs, and internal mobility based on skills and potential.
  • Employee Relations & Compliance:
    • Serve as the primary point of contact for complex employee relations matters; conduct investigations and provide guidance on disciplinary actions.
    • Ensure consistent and fair policy application; monitor trends and escalate risks to senior People & Culture leadership.
    • Ensure people policies and practices comply with applicable employment laws and internal standards.
    • Develop terms for new hires, promotions, and transfers; assist with global mobility and expatriate assignments.
  • Compensation & Rewards:
    • Provide guidance to managers on compensation, promotions, and market competitiveness.
    • Support recognition and reward programs that retain and motivate talent.
    • Partner with People Operations on data and analysis related to pay equity, workforce costs, and total rewards.
  • Culture, Inclusion & Employee Experience:
    • Champion culture, inclusion, belonging, and engagement initiatives at the team and organizational level.
    • Embed continuous listening, journey mapping, and employee experience design into how the business engages its people.
    • Promote sustainable performance, wellbeing, and healthy workload practices.
    • Hold leaders accountable for inclusive leadership and equitable talent decisions.
  • People Analytics & Technology:
    • Use people data, dashboards, and predictive analytics to inform talent and organizational decisions.
    • Act as a guardian of fairness, transparency, and human judgment in people decisions.
    • Collaborate with People Operations to ensure consistent processes, accurate reporting, and effective use of HRIS systems.
  • People & Culture Programs & Initiatives:
    • Lead or support People & Culture programs, initiatives, and projects within assigned business units.
    • Partner across the People & Culture function to ensure consistent delivery and value-added service to the business.

Qualifications

  • Required Skills & Abilities:
    • Strong business acumen and curiosity, able to learn a business quickly and translate strategy into people priorities.
    • Proven ability to build trusted relationships and credibility with leaders, managers, and employees at all levels.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Strong coaching capability, with the ability to influence and challenge senior leaders effectively.
    • Ability to comprehend, interpret, and apply applicable laws, guidelines, regulations, and policies.
    • Strong analytical and problem-solving skills, with comfort using people data and analytics tools.
    • Familiarity with AI-enabled HR tools and a thoughtful, ethical approach to their use.
    • Excellent organizational skills, attention to detail, and a proven ability to meet deadlines.
    • Demonstrated commitment to diversity, equity, inclusion, and belonging.
    • Ability to acquire a thorough understanding of the organization’s structure, jobs, qualifications, and compensation practices.
  • Education & Experience:
    • Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field (advanced degree a plus).
    • 6–8+ years of progressive HR/People experience, with at least 3 years in a business partner or advisory role; highly preferred experience supporting manufacturing and operations groups within a technical organization.
    • Experience supporting commercial, sales, or technical organizations through transformation and change.
    • Working knowledge of multiple human resource disciplines, including compensation, organizational diagnosis, employee relations, performance management, and applicable employment laws.
    • Experience working with HRIS systems and leveraging people analytics.
    • SHRM-CP, SHRM-SCP, HRCI PHR, HRCI SPHR, or equivalent credential, or the ability to obtain certification within one year of employment.
    • Fluency in English required; additional languages (e.g., Spanish, German) a plus depending on regional scope.

Pay

The expected salary range for this position is between $112,000 and $120,000 per year. The actual compensation will be determined based on experience, location, and other factors permitted by law.

Benefits

  • Profit-sharing bonus with a target of 10%.
  • 401K match up to 8% (vesting schedule).
  • Major medical, dental, health, and vision insurance.
  • 401K retirement plan.
  • Vacation and sick time.
  • Tuition reimbursement.
  • Relocation assistance.
  • Discretionary bonus.
  • Ongoing green initiatives, flexible work hours, and a variety of health and wellness programs.

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