People & Culture Business Partner

About the role

The People & Culture Business Partner is responsible for performing HR-related duties at a professional level and works closely with senior HR management to support organizational objectives. This position supports employee engagement and retention, employee relations, performance management, policy implementation, training, project management, and employment law compliance across Orange and San Bernardino County Health Center and Admin departments. Travel between Orange and San Bernardino offices is required as needed.

Responsibilities

• Administers human resource plans and procedures; assists in developing and implementing personnel policies and procedures; maintains the employee handbook and policies and procedures manual.
• Partners with HR leadership, employees, and management to communicate HR policies, procedures, laws, standards, and regulations.
• Maintains and coordinates employee recognition programs and suggestion processes; provides data to managers on recognition usage.
• Coordinates the annual employee engagement survey from distribution to data compilation and presentation to managers; coordinates follow-up action items.
• Acts as an Employee Relations Specialist; coaches and guides managers before disciplinary actions; conducts internal investigations into policy violations, discrimination, harassment, and other employee relations matters.
• Maintains tracking systems, accurate logs, and documentation related to investigations; ensures confidentiality and organization of investigation files.
• Conducts exit interviews, analyzes data, and makes recommendations to management for corrective action and continuous improvement.
• Analyzes HR metrics and trends to develop solutions, programs, and policies; tracks employment metrics such as internal mobility and career progression.
• Works with management to improve work relationships, build morale, increase productivity, and enhance retention.
• Facilitates or provides training to the workforce; manages job descriptions and analyzes exemption status for new roles.
• Distributes and monitors employee performance evaluations; provides guidance to supervisors on performance management ratings and feedback.
• Completes quarterly turnover reports for executive management; assists in evaluating departmental reports, decisions, and results against established goals.
• Recommends new approaches, policies, and procedures to improve department efficiency and services.
• Provides project management support for the development, implementation, and completion of HR initiatives.
• Maintains compliance with federal, state, and local employment laws and regulations.
• Conducts interactive processes with managers and employees regarding leaves of absence and return-to-work.
• Assists the Employee Relations team in drafting policies and procedures.

Qualifications

• Licensure and/or Certification: PHR or SHRM-CP certification preferred.
• Education: Bachelor’s degree with a concentration in Human Resources or a business-related field, or equivalent work experience required.
• Experience: Minimum of 7 years of progressive Human Resources or People & Culture experience; minimum of 5 years in employee or labor relations; healthcare industry experience preferred; experience in a unionized environment and with collective bargaining agreements preferred.
• Other Requirements:
  • Proven problem-solving and decision-making skills with integrity in personnel-related decisions.
  • Ability to communicate policy interpretations and decisions effectively.
  • Ability to respond to inquiries or complaints from customers and regulatory agencies.
  • Ability to present information to management and identify process deficiencies for improvement.
  • Strong analytical and problem-solving skills; ability to prioritize tasks in a fast-paced environment.
  • Ability to work independently with minimal supervision; strong organizational and project management skills.
  • Professional appearance and attitude; willingness to travel to satellite offices and clinics.
  • Availability to work flexible hours as required; ability to travel between Orange and San Bernardino counties multiple times per month.
  • Commitment to quality healthcare and excellent customer service; ability to meet deadlines and work under pressure.
  • High-level computer skills including Microsoft Word, Excel, and Outlook.
  • Valid CA driver’s license and current auto insurance if using a personal vehicle for work-related travel.

Benefits

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents.
• Life insurance and long-term disability coverage.
• Benefits coverage begins after one full month of employment.
• Generous vacation, sick, and holiday benefits.
• Generous 401(k) matching contributions.