People & Culture Analyst 1, Systems

About the role

The People & Culture Analyst 1, Systems will assist with the administration of the People & Culture information system, Oracle Cloud HCM, and associated support projects. In this role, the Analyst 1 will review incoming requests and complete specified data corrections, report requests, or escalate to another team member or group as necessary. The role also involves assisting with auditing and data integrity efforts by running regular audit reports, identifying issues, and communicating with People & Culture team members to resolve them. The Analyst 1 will participate in quarterly update regression testing in the Oracle Cloud HCM system and update user documentation and training accordingly. The position offers opportunities to engage in various projects and tasks within the system, including recruiting, journeys, core HR, performance management, absence management, and compensation.

The successful candidate will demonstrate acute attention to detail, a desire to learn the impacts and risks of poor data integrity, high levels of organization, and strong communication skills.

Responsibilities

• Assess all incoming ServiceNow HRIS requests and escalate as needed
• Handle basic requests including employee record corrections, reports, and user questions
• Run, edit, and disseminate recurring reports to other teams in Core Business Services on weekly and monthly cadences
• Generate and review data audits to identify issues
• Work with People & Culture Field teams to identify resolution and processes, if necessary
• Process test employment transactions and complete test scripts for quarterly updates in Oracle Cloud HCM
• Make necessary updates to user guide documentation and new user training and assist in the delivery of these updates as directed
• Assist with the administration and management of other HR information systems supported by the People & Culture Systems practice as applicable
• Maintain awareness of HR information systems and their impact on business processes within the People & Culture community
• Perform other duties as assigned

Requirements

• Associate degree or prior corporate experience, required
• Bachelor’s degree, preferred
• One (1) or more years of administrative or entry-level HR experience, required
• Prior experience with Human Resource Information Systems, Applicant Tracking, Sales, or CRM type systems, preferred
• Experience in professional services or corporate environment, preferred

Skills

• Intermediate to advanced user of Microsoft Office Suite, specifically Excel, PowerPoint, and Word, required
• Excellent verbal and written communication skills as well as interpersonal skills
• Solid organizational skills with the ability to meet project deadlines with a focus on details
• Ability to successfully multitask while working independently or within a group environment
• Strong time management skills with the ability to effectively prioritize tasks across competing assignments
• Ability to work in a demanding, deadline-driven environment and handle multiple project tasks simultaneously
• Solid analytical and diagnostic skills for use in resolving systems issues and concerns
• Capacity to build and maintain strong relationships with internal and external client personnel
• Ability to successfully interact with professionals at all levels
• Ability to adapt communication style to successfully convey messages and objectives to diverse audiences
• Capable of maintaining confidential information and matters with discretion
• General knowledge of HR principles and policies
• Ability to travel (5-10%)

Pay

Individual salaries are determined after consideration of qualifications, experience, skills, and geography.

• National Range: $29.80/hr - $33.65/hr
• Maryland Range: $29.80/hr - $33.65/hr
• NYC/Long Island/Westchester Range: $29.80/hr - $33.65/hr