Jobs · Washington

People Business Partner, GTM (Customer Experience, Implementation & Sales Development)

Brex · Seattle, WA · 1 mo ago
Hybrid$145k–$181k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "Why join us" (intro), "Why join us Brex is the intelligent finance platform..."). That's about company description. Could be "About the role"? Actually "Why join us" is more about company. Could be "About the role" heading? The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have: - Intro: "Why join us ..." (company description). Could be "About the role"? Not exactly. Could be "About the role" maybe not. Could be "About the company"? Not in list. But we can use "About the role" as heading for description of role? The posting includes "What You'll Do" which is responsibilities. Also "Where you'll work" (location, hybrid). That could be Schedule? Not exactly. Could be "Schedule" if they mention remote weeks etc. They mention hybrid environment, minimum three days in office, up to four weeks per year fully remote. That's schedule info. So we can have a Schedule section. - Responsibilities: list bullet points. - Requirements: list bullet points. - Bonus points: could be Qualifications or Skills? They have "Bonus points" list. Could be Skills? Might treat as Skills. - Compensation: they have salary range. That's Pay. - Benefits: not explicitly listed besides remote weeks maybe considered benefit? They mention "As a perk, we also have up to four weeks per year of fully remote work!" That's a benefit. Could be Benefits section. - Also "People at Brex" etc. Not needed. We must not repeat job title as heading. No Job ID. We must remove boilerplate: The lines about "Brex recruiters will only reach out via LinkedIn..." etc. That's scam warning; remove. Also remove "Please be aware, job-seekers may be at risk..." etc. Also remove "Brex LLC is a wholly owned subsidiary of Capital One, N.A." maybe not needed but it's factual; could keep? It's not boilerplate? It's corporate info; maybe keep? It's not navigation/legal/EEO etc. Might keep as part of About the role? But it's not essential. Safer to drop? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The Capital One subsidiary line is not exactly legal boilerplate but could be considered corporate info; not required to keep. Might keep as part of About the role? Not needed. We need to preserve ALL substantive information; do not invent or summarize away detail. So we must keep the salary range, remote weeks, hybrid schedule, responsibilities bullet points, requirements bullet points, bonus points, etc. We need to format as HTML fragment: use

for headings,
  • for lists,

    for prose. We must not output markdown fences. Let's decide sections: - About the role (or maybe "About the company")? The intro "Why join us Brex is the intelligent finance platform..." is about company. Could be "About the role"? Not exactly but we can use "About the role" as heading for that paragraph. It's okay. - Responsibilities: heading

    Responsibilities

    then
      list. - Requirements: heading

      Requirements

      then
        list. - Skills: maybe "Bonus points" as Skills. Use

        Skills

        then
          list. - Pay: heading

          Pay

          then

          with salary range and note about base pay depending on factors, equity etc. - Benefits: heading

          Benefits

          then

          about hybrid work, minimum three days in office, up to four weeks per year fully remote. - Schedule: maybe not needed if we covered schedule in Benefits. But we could have Schedule separate: mention hybrid environment, three days in office Monday/Wednesday/Thursday, up to four weeks remote per year. That's schedule. Benefits could be other perks (none). Since they only mention remote weeks as perk, we could treat that as Benefits. Schedule could be separate: mention hybrid expectation. But we have limited sections; better to combine? The instruction: prefer a few substantive sections over many thin ones. So we could have Benefits include remote weeks and hybrid schedule. Or we could have Schedule separate and Benefits maybe empty? Better to combine into Benefits. Thus sections: About the role, Responsibilities, Requirements, Skills, Pay, Benefits. Check if any other sections like Qualifications? Not needed. Now we need to ensure we don't include filler like "commensurate with experience". Not present. Now craft HTML. First, About the role paragraph: combine the "Why join us" intro and maybe "People at Brex" etc? The "Why join us" includes description of Brex, mission, etc. Also "People at Brex The People team builds..." That's about People team; could be part of About the role? Might be relevant. We'll include that as prose. We need to preserve all substantive information: So include the description of Brex, the mission, the list of companies, the statement about working at Brex, the People team description, etc. Let's extract: "Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers." That's a lot; we keep it as paragraph(s). Could split into multiple

          but okay. Now Responsibilities bullet points: - Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development - Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs - Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership - Lead org design with GTM leaders, ensuring structure and headcount plans align with business strategy and growth targets - Partner with Employee Relations on complex, sensitive employee matters, escalating themes and risks as needed while maintaining discretion and sound judgment - Support bi-annual promotion and performance calibration cycles for your client groups, ensuring rigor, consistency, and fairness in outcomes - Drive cross-functional People projects in partnership with other People Business Partners and People teams Now Requirements bullet points: - 5-8 years of experience working in People Business Partner, Employee Relations, or other closely related functions - Demonstrated experience advising senior leaders on org design, workforce planning, and organizational change - Strong understanding of performance management practices in high-performance cultures (feedback, coaching, calibration, documentation) - Experience partnering with Employee Relations on sensitive employee matters, with sound judgment on when and how to escalate. - Proven ability to build trusted, credible relationships with senior leaders and influence outcomes without direct authority - Comfort using data to tell a story, identify trends, and drive decisions - Strong organizational skills with the ability to manage multiple client groups and competing priorities - Clear, concise communicator, both written and verbal - Ability to handle sensitive and confidential information with discretion Now Bonus points (Skills): - Experience supporting Customer Experience, Implementation, Sales Development, or other GTM/revenue-adjacent functions specifically - Familiarity with HRIS and performance systems like Workday or Lattice - Experience building or scaling manager enablement, coaching, or leadership development programs Now Pay: "The expected salary range for this role is $144,640 - $180,800. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package." We could keep that as

          . Now Benefits: "We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!" We could also mention that it's a perk. Now ensure we removed boilerplate: The lines about "Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored." and "Brex LLC is a wholly owned subsidiary of Capital One, N.A." and "Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data." Remove those. Now produce HTML. We need to output only HTML fragment, no or . We'll wrap sections in maybe but not required. Just output headings and content. Let's craft:

          About the role

          Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers.

          Responsibilities

          • Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development
          • Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs
          • Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership
          • Lead org design with GTM leaders, ensuring structure and headcount

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