People and Culture Generalist

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About The Role

The People & Culture Generalist plays a key role in supporting the day-to-day operations of the People & Culture Department at Four Seasons. This position provides administrative, employee relations, onboarding, recruitment, and benefits support while ensuring compliance with company policies and employment regulations to deliver an exceptional employee experience.

Responsibilities

• Coordinate and administer onboarding, new hire orientation, and offboarding processes.
• Process and maintain employee records and HRIS transactions, including hires, transfers, compensation changes, and terminations.
• Support employee engagement initiatives, recognition programs, celebrations, and team member events.
• Respond to employee inquiries regarding benefits, policies, leave plans, and workplace programs.
• Assist managers and employees by providing guidance on People & Culture policies and procedures.
• Partner with the Talent Acquisition team to coordinate recruitment activities, job postings, candidate communications, and onboarding documentation.
• Maintain accurate and confidential employee records in compliance with company standards and employment laws.
• Support compliance initiatives and assist with policy updates, audits, and reporting requirements.
• Prepare HR-related reports and assist with payroll documentation as needed.
• Foster positive working relationships with employees, managers, and external partners.

Requirements

• College education preferred.
• 2-3 years of Human Resources, People & Culture, or related experience, preferably within hospitality or a service-focused organization.
• Strong administrative and organizational skills with experience working in HR systems.
• Proficiency with computer applications and HR technology platforms.
• Ability to communicate effectively in English, both written and verbal, while handling confidential information with discretion and professionalism.

Benefits

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discounts for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Employee recognition programs and engagement activities
• Opportunities for career growth and advancement within Four Seasons

Schedule

• Full-time position
• Eight-hour shifts; scheduled days and hours may vary based on operational needs
• Flexibility to work weekdays, weekends, holidays, and special events as required