Peer Support Specialist - Remote (Overnights)
Solari, Inc. · Denver, CO · 1 mo ago
RemoteRemoteOTHR$19.66/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones.
We need to parse the posting.
Key content:
- Work Location: 100% Remote (Applicants must reside in Colorado)
- Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM
- The Job/What You’ll Do: description paragraph.
- Responsibilities: bullet list (multiple lines)
- Knowledge, Skills, Abilities: list (multiple lines)
- Education & Experience: list (multiple lines)
- Working Conditions: description (maybe not needed as separate section? Could be part of Requirements? But we have no explicit heading for Working Conditions; we could include under Requirements or Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content to these headings.
We have:
- About the role: could be the "The Job/What You’ll Do:" paragraph.
- Responsibilities: the bullet list under Responsibilities.
- Requirements: could combine Education & Experience and Knowledge, Skills, Abilities? Or separate Qualifications and Skills. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide based on content.
We have Knowledge, Skills, Abilities (KSA) list. That's skills. Education & Experience is qualifications.
Thus we can have:
-
About the role
...
- Responsibilities
- ...
...
- Qualifications
- ...
...
(Education & Experience)
- Skills
- ...
...
(Knowledge, Skills, Abilities)
- Pay
Pay Range: $19.66 USD - $21.69 USD
- Schedule
Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM
- Benefits
- ...
...
(list of benefits from Who We Are & What We Offer)
- Location
maybe not required but we have Work Location. Could be part of About the role? But we have a specific heading for Location not in list; but we could include under About the role as prose. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings; we can omit Location heading and include location info in About the role or maybe a separate paragraph.
We must not repeat job title as heading. No job title given explicitly; we can ignore.
We must remove duplicated lines: The posting repeats Work Location and Work Schedule twice. We'll include once.
We must remove boilerplate: EEO statements, etc. At end there is EEO and diversity statement; we should remove that.
Also remove application instructions (none present). Also remove navigation, cookie, legal.
We need to preserve all substantive information: location, schedule, job description, responsibilities, qualifications, skills, pay, benefits, working conditions? Working conditions includes physical requirements, internet specs. Should we include that? It's substantive. Could be part of Qualifications or Requirements? There's no explicit heading for Working Conditions; but we could include under Requirements (maybe as a subsection). However instruction says prefer a few substantive sections over many thin ones. We could add a section "Requirements" that includes both Education & Experience and Working Conditions? But we already have Qualifications and Skills sections. Perhaps we can merge Working Conditions into Qualifications (as it's about ability to perform job). But we need to keep all details.
Let's think: The posting includes "Working Conditions: While performing the job duties...". That's substantive. We could create a section "Requirements" and put both Education & Experience and Working Conditions there as list items? But Education & Experience is more like qualifications. However we already have Qualifications heading for education/experience. Could we add Working Conditions as a sublist under Qualifications? That would be mixing.
Alternatively, we could create a section "Requirements" and include Education & Experience, Knowledge, Skills, Abilities, and Working Conditions all as list items. But then we would lose the distinction between Skills and Qualifications. The instruction says we can use those headings as examples, not mandatory. It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose which to include. It also says "Prefer a few substantive sections over many thin ones." So maybe we should combine into fewer sections: About the role, Responsibilities, Requirements (which includes qualifications, skills, working conditions), Benefits, Pay, Schedule. That would be fewer sections.
But we need to preserve all substantive info; we can embed details in - under Requirements.
Let's decide: We'll create sections:
- About the role (includes location and job description)
- Responsibilities
- Requirements (includes Education & Experience, Knowledge, Skills, Abilities, Working Conditions)
- Benefits
- Pay
- Schedule
That's 6 sections.
Now we need to ensure we don't create sections with filler text. All have real content.
Now we need to format.
We'll need to extract the exact text.
Let's extract:
Location: "Work Location: 100% Remote (Applicants must reside in Colorado)"
Schedule: "Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM"
Job description paragraph: "The Job/What You’ll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Respond to the caller by using person-first language and assertive communication. Connects with the caller’s issues through mutuality and inspires hope. The Peer Support Specialist assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources. The Peer Support Specialist offers support, not solutions."
We can combine location and description in About the role paragraph.
Responsibilities bullet list:
- Promotes excellent customer experience with individuals and families.
- Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude.
- Serves as a role model and advocates for individuals in communicating their preferences and needs.
- Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies.
- Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment. Provide information about other community-based services where appropriate.
- Uses and discloses an individual’s protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Documents all services and significant individual interactions in the electronic health record.
- Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting crisis callers to the crisis line.
- Operates within the scope of work for a behavioral health call center; demonstrates effort toward company-wide and call center initiatives.
- Other duties as assigned
Note: Some bullets are long sentences; we keep as is.
Knowledge, Skills, Abilities list (the bullet points after "Knowledge, Skills, Abilities:"): Let's extract each line:
- Knowledge of recovery principles; Colorado system principles; Exceptional interpersonal skills; Accountable to individuals served; Empathetic; Good verbal communication skills.
- Ability to act professionally and maintain appropriate boundaries with clients and staff.
- Ability to report as scheduled to work, meetings, training, and job-related activities prepared
- Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
- Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth.
Note: Some lines have weird punctuation; we keep as is.
Education & Experience list:
- Experience in the field as a Peer/Recovery Support Specialist
- Lived personal experience with recovery
- One year of office volunteer or work experience required
- Completion of Peer/Recovery Support Specialist Certification, preferred but not required
- GED/High School Diploma
Working Conditions paragraph:
"While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/"
We should include the URL? It's a link; we can keep as plain text or as ? The instruction says output only HTML fragment; we could include but not required. Probably keep as plain text.
Benefits list from "Who We Are & What We Offer:" after mission statement:
- Friendly work environment
- Generous paid time off (PTO)
- Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
- Competitive compensation
- Convenient office locations and Hybrid Schedule
- On-site fitness room free to all employees (Tempe Office)
- Basic Life Insurance
- Voluntary Life, Spouse, Child Insurance
- Critical Illness w/free dependents
- Critical Illness Spouse
- Short Term & Long Term Disability- Starts first of the month after 90 days of employment
- 401K & 401K Roth - Starts first of the month after 90 days of employment
- United Pet Care
- LifeLock for identity theft
- LYRA EAP Program- 25 free sessions for mental health per family member
We should remove the EEO statement after that.
Now Pay: "Pay Range: $19.66 USD - $21.69 USD"
Now Schedule: we already have.
Now About the role: combine location and job description.
We need to ensure we don't repeat location twice.
Let's
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Include a section only when posting has real, specific content for it — never emit heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Key content: - Work Location: 100% Remote (Applicants must reside in Colorado) - Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM - The Job/What You’ll Do: description paragraph. - Responsibilities: bullet list (multiple lines) - Knowledge, Skills, Abilities: list (multiple lines) - Education & Experience: list (multiple lines) - Working Conditions: description (maybe not needed as separate section? Could be part of Requirements? But we have no explicit heading for Working Conditions; we could include under Requirements or Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map content to these headings. We have: - About the role: could be the "The Job/What You’ll Do:" paragraph. - Responsibilities: the bullet list under Responsibilities. - Requirements: could combine Education & Experience and Knowledge, Skills, Abilities? Or separate Qualifications and Skills. The instruction says we can have sections like Requirements, Qualifications, Skills. We need to decide based on content. We have Knowledge, Skills, Abilities (KSA) list. That's skills. Education & Experience is qualifications. Thus we can have: -
About the role
...
-Responsibilities
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Pay
Pay Range: $19.66 USD - $21.69 USD
-Schedule
Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM
-Benefits
- ... ...
Location
maybe not required but we have Work Location. Could be part of About the role? But we have a specific heading for Location not in list; but we could include under About the role as prose. The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings; we can omit Location heading and include location info in About the role or maybe a separate paragraph.
We must not repeat job title as heading. No job title given explicitly; we can ignore.
We must remove duplicated lines: The posting repeats Work Location and Work Schedule twice. We'll include once.
We must remove boilerplate: EEO statements, etc. At end there is EEO and diversity statement; we should remove that.
Also remove application instructions (none present). Also remove navigation, cookie, legal.
We need to preserve all substantive information: location, schedule, job description, responsibilities, qualifications, skills, pay, benefits, working conditions? Working conditions includes physical requirements, internet specs. Should we include that? It's substantive. Could be part of Qualifications or Requirements? There's no explicit heading for Working Conditions; but we could include under Requirements (maybe as a subsection). However instruction says prefer a few substantive sections over many thin ones. We could add a section "Requirements" that includes both Education & Experience and Working Conditions? But we already have Qualifications and Skills sections. Perhaps we can merge Working Conditions into Qualifications (as it's about ability to perform job). But we need to keep all details.
Let's think: The posting includes "Working Conditions: While performing the job duties...". That's substantive. We could create a section "Requirements" and put both Education & Experience and Working Conditions there as list items? But Education & Experience is more like qualifications. However we already have Qualifications heading for education/experience. Could we add Working Conditions as a sublist under Qualifications? That would be mixing.
Alternatively, we could create a section "Requirements" and include Education & Experience, Knowledge, Skills, Abilities, and Working Conditions all as list items. But then we would lose the distinction between Skills and Qualifications. The instruction says we can use those headings as examples, not mandatory. It says "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can choose which to include. It also says "Prefer a few substantive sections over many thin ones." So maybe we should combine into fewer sections: About the role, Responsibilities, Requirements (which includes qualifications, skills, working conditions), Benefits, Pay, Schedule. That would be fewer sections.
But we need to preserve all substantive info; we can embed details in - under Requirements.
Let's decide: We'll create sections:
- About the role (includes location and job description)
- Responsibilities
- Requirements (includes Education & Experience, Knowledge, Skills, Abilities, Working Conditions)
- Benefits
- Pay
- Schedule
That's 6 sections.
Now we need to ensure we don't create sections with filler text. All have real content.
Now we need to format.
We'll need to extract the exact text.
Let's extract:
Location: "Work Location: 100% Remote (Applicants must reside in Colorado)"
Schedule: "Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM"
Job description paragraph: "The Job/What You’ll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Respond to the caller by using person-first language and assertive communication. Connects with the caller’s issues through mutuality and inspires hope. The Peer Support Specialist assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources. The Peer Support Specialist offers support, not solutions."
We can combine location and description in About the role paragraph.
Responsibilities bullet list:
- Promotes excellent customer experience with individuals and families.
- Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude.
- Serves as a role model and advocates for individuals in communicating their preferences and needs.
- Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies.
- Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment. Provide information about other community-based services where appropriate.
- Uses and discloses an individual’s protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Documents all services and significant individual interactions in the electronic health record.
- Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting crisis callers to the crisis line.
- Operates within the scope of work for a behavioral health call center; demonstrates effort toward company-wide and call center initiatives.
- Other duties as assigned
Note: Some bullets are long sentences; we keep as is.
Knowledge, Skills, Abilities list (the bullet points after "Knowledge, Skills, Abilities:"): Let's extract each line:
- Knowledge of recovery principles; Colorado system principles; Exceptional interpersonal skills; Accountable to individuals served; Empathetic; Good verbal communication skills.
- Ability to act professionally and maintain appropriate boundaries with clients and staff.
- Ability to report as scheduled to work, meetings, training, and job-related activities prepared
- Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
- Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth.
Note: Some lines have weird punctuation; we keep as is.
Education & Experience list:
- Experience in the field as a Peer/Recovery Support Specialist
- Lived personal experience with recovery
- One year of office volunteer or work experience required
- Completion of Peer/Recovery Support Specialist Certification, preferred but not required
- GED/High School Diploma
Working Conditions paragraph:
"While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/"
We should include the URL? It's a link; we can keep as plain text or as ? The instruction says output only HTML fragment; we could include but not required. Probably keep as plain text.
Benefits list from "Who We Are & What We Offer:" after mission statement:
- Friendly work environment
- Generous paid time off (PTO)
- Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
- Competitive compensation
- Convenient office locations and Hybrid Schedule
- On-site fitness room free to all employees (Tempe Office)
- Basic Life Insurance
- Voluntary Life, Spouse, Child Insurance
- Critical Illness w/free dependents
- Critical Illness Spouse
- Short Term & Long Term Disability- Starts first of the month after 90 days of employment
- 401K & 401K Roth - Starts first of the month after 90 days of employment
- United Pet Care
- LifeLock for identity theft
- LYRA EAP Program- 25 free sessions for mental health per family member
We should remove the EEO statement after that.
Now Pay: "Pay Range: $19.66 USD - $21.69 USD"
Now Schedule: we already have.
Now About the role: combine location and job description.
We need to ensure we don't repeat location twice.
Let's
- under Requirements. Let's decide: We'll create sections: - About the role (includes location and job description) - Responsibilities - Requirements (includes Education & Experience, Knowledge, Skills, Abilities, Working Conditions) - Benefits - Pay - Schedule That's 6 sections. Now we need to ensure we don't create sections with filler text. All have real content. Now we need to format. We'll need to extract the exact text. Let's extract: Location: "Work Location: 100% Remote (Applicants must reside in Colorado)" Schedule: "Work Schedule: Competitive shift differential pay available for weekend, evening, and overnight hours! Tues/Thurs-Sat 11 PM – 9:30 AM" Job description paragraph: "The Job/What You’ll Do: The Peer Support Specialist here at Solari provides friendly, empathetic, and supportive phone line support for those who desire an authentic human connection to support them in their recovery. Respond to the caller by using person-first language and assertive communication. Connects with the caller’s issues through mutuality and inspires hope. The Peer Support Specialist assists individuals who call because they may be experiencing loneliness, isolation, fear, lack of support, and/or lack of resources. The Peer Support Specialist offers support, not solutions." We can combine location and description in About the role paragraph. Responsibilities bullet list: - Promotes excellent customer experience with individuals and families. - Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude. - Serves as a role model and advocates for individuals in communicating their preferences and needs. - Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies. - Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment. Provide information about other community-based services where appropriate. - Uses and discloses an individual’s protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Documents all services and significant individual interactions in the electronic health record. - Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting crisis callers to the crisis line. - Operates within the scope of work for a behavioral health call center; demonstrates effort toward company-wide and call center initiatives. - Other duties as assigned Note: Some bullets are long sentences; we keep as is. Knowledge, Skills, Abilities list (the bullet points after "Knowledge, Skills, Abilities:"): Let's extract each line: - Knowledge of recovery principles; Colorado system principles; Exceptional interpersonal skills; Accountable to individuals served; Empathetic; Good verbal communication skills. - Ability to act professionally and maintain appropriate boundaries with clients and staff. - Ability to report as scheduled to work, meetings, training, and job-related activities prepared - Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success. - Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth. Note: Some lines have weird punctuation; we keep as is. Education & Experience list: - Experience in the field as a Peer/Recovery Support Specialist - Lived personal experience with recovery - One year of office volunteer or work experience required - Completion of Peer/Recovery Support Specialist Certification, preferred but not required - GED/High School Diploma Working Conditions paragraph: "While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/" We should include the URL? It's a link; we can keep as plain text or as ? The instruction says output only HTML fragment; we could include but not required. Probably keep as plain text. Benefits list from "Who We Are & What We Offer:" after mission statement: - Friendly work environment - Generous paid time off (PTO) - Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date - Competitive compensation - Convenient office locations and Hybrid Schedule - On-site fitness room free to all employees (Tempe Office) - Basic Life Insurance - Voluntary Life, Spouse, Child Insurance - Critical Illness w/free dependents - Critical Illness Spouse - Short Term & Long Term Disability- Starts first of the month after 90 days of employment - 401K & 401K Roth - Starts first of the month after 90 days of employment - United Pet Care - LifeLock for identity theft - LYRA EAP Program- 25 free sessions for mental health per family member We should remove the EEO statement after that. Now Pay: "Pay Range: $19.66 USD - $21.69 USD" Now Schedule: we already have. Now About the role: combine location and job description. We need to ensure we don't repeat location twice. Let's