Peer Support Specialist - Mitchell Dr; Phoenix, AZ 85012
About the role
Participates as a member of an interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness, or General Mental Health diagnosis under Court Ordered Treatment. Assists patients with identifying treatment and recovery goals, and provides supportive services to help patients reach their goals. Provides recovery-based coaching for Patients related to their clinical recovery goals. Works under the direct supervision of the team Clinical Coordinator.
Responsibilities
- Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the individualized service plan are implemented.
- Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
- Participate in Consumer Advisory Council at the respective site. Promote patient and family/natural support participation in Advisory Council meetings.
- Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
- Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a personal vehicle or in Terros Health provided vehicle, when available.
- Cook up alternative transportation for patients and identified natural supports, as medically necessary.
- Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
- Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
- Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.
Requirements
High school diploma or equivalent required. Bachelor's degree preferred. Experience working with individuals with serious mental illness or general mental health diagnoses is preferred. Must be able to pass a background check and drug screen. Valid driver’s license and good driving record required.
Qualifications
Must be able to pass a background check and drug screen. Valid driver’s license and good driving record required.
Skills
Excellent communication skills. Ability to work independently and as part of a team. Strong interpersonal skills. Knowledge of mental health disorders and recovery principles.
Benefits
Generous PTO/Sick Time (4+ weeks in year 1)
Pay
Starting at $17.00 Per Hour
Schedule
Full-Time Employed: 40 hours/week