Peer Support Specialist - Crisis Stabilization (CRSS)

Duties/Responsibilities

• Welcome and engage with individuals in crisis, providing emotional support and understanding.
• Secure and document possessions, placing them in locked storage for safekeeping.
• Assemble and distribute basic needs items, including meals and room items, to ensure individuals’ well-being.
• Conduct room checks at the required frequency to ensure safety and address any immediate concerns.
• Assist in de-escalation techniques and crisis intervention strategies.
• Provide insights from a lived experience perspective to enhance the understanding of the crisis team.
• Assist with initial assessment to identify individual needs during a crisis.
• Advocate for patients and provide guidance and support that is self-driven for an individual to identify their own recovery pathway.
• Collaborate with the crisis team and individual to set short-term goals for crisis stabilization.
• Assist in developing and implementing crisis management plans, safety plans, relapse prevention plans, and coping strategies.
• Educate overcoming crises, decreasing isolation, and promoting connections with others.
• Maintain accurate and detailed client progress notes and peer notes, documenting observations, interactions, and any notable incidents.
• Find, access, and offer community resources to address the diverse needs of individuals in crisis.
• Communicate with and foster positive working relationships with team members and external community organizations/resources.
• Attend scheduled team meetings to collaborate with colleagues, discuss individual cases, and contribute to overall program development.
• Attend weekly peer-to-peer supervision to receive and provide support, share experiences, and engage in professional development.
• Safely transport individuals to necessary locations when needed.
• Perform billing tasks as needed, ensuring accurate documentation and compliance with relevant regulations.
• Handle laundry responsibilities as needed to maintain cleanliness and hygiene within the CRSS space.
• Keep the CRSS room and common areas clean and organized, fostering a comfortable and therapeutic environment.
• Be willing to assist Mobile Crisis Teams as needed.

Requirements

• Education: High School Diploma or GED required.
• Experience: Requires one (1) year of experience providing peer support services.
• Certificate or Professional License: Certified Peer Support Professional Certification (CPSP), Certified Addiction Peer Recovery Coach Certification (CAPRC) or Certified Addiction Recovery Coach (CARC) required, or willing to obtain within 90 days of hire.
• CPI (Crisis Prevention Intervention) - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• BLS (Basic Life Support) and First Aid - certification must be obtained after hire and prior to providing direct patient care. This certification must be maintained and kept current through employment.
• Valid driver’s license and active auto insurance coverage.
• Satisfactory results from criminal and driving record background checks.