Peer Recovery Coach - On Call - Mental Health 326

About the role

Telecare values lived experience and is growing a career ladder specific to its Peer Workforce. The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members to help them explore, create, and meet their own recovery goals. Peer Recovery Coaches promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), ensuring each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. They also respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing mental health or addiction-related emergencies.

Responsibilities

• Engage and inspire members through meaningful conversations to assist in setting and achieving recovery goals.
• Provide consultation to the team to promote Telecare’s Recovery Culture (RCCS).
• Respond to critical situations with de-escalation skills to maintain a least restrictive environment.

Requirements

• High School Diploma or GED.
• Peer Certification must be obtained prior to hire and maintained throughout employment.
• California: Medi-Cal Peer Support Specialist Certification through CalMHSA must be obtained within 120 days of hire and maintained. Failure to obtain certification within this period will result in separation.
• One (1) year or part-time equivalent of experience supporting individuals with behavioral health challenges.
• Experience as a beneficiary of the public Behavioral Health system of care.
• Successful completion of Peer Support Training or Peer Employment Training.

Schedule

• On-Call | AM/NOC/PM shifts available: 7:00 AM - 3:30 PM, 3:00 PM - 11:30 PM, 11:00 PM - 7:30 AM.
• Days vary as needed.
• Shift differentials for hourly staff: 6% for PM Shift, 10% for Overnight Shift.
• Weekend shift differentials: 5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift.

Pay

Expected starting wage is $23.00 per hour. Telecare applies geographic differentials to its pay ranges based on the location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Benefits

• Paid Time Off (PTO) for eligible employees (20+ hours/week), with pro-rated accrual for part-time and annual carryover up to set caps.
• Nine paid holidays.
• Free CEUs, free supervision for BBS Associate License, coaching, and mentorship.
• Online University tuition discount and company scholarships.
• Medical, vision, and dental insurance.
• 401K and Employee Stock Ownership Plan.