Peer Recovery Coach - Mental Health 201

About the role

Telecare values lived experience and has a career ladder for its Peer Workforce. The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members to help them explore, create, and meet their own recovery goals. Peer Recovery Coaches consult with the team to promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), ensuring each member’s point of view is recognized, understood, respected, and integrated into services and self‑help programming. They also respond to critical situations with high‑level engagement and de‑escalation skills to support a least restrictive environment for members experiencing mental health or addiction emergencies.

Responsibilities

• Engage, inspire, and facilitate conversations that assist members in exploring, creating, and meeting recovery goals.
• Provide consultation to the team to promote Telecare’s Recovery Culture (RCCS).
• Respond to critical situations with high‑level engagement and de‑escalation to maintain a least restrictive environment.

Requirements

• High School Diploma or GED required.
• Peer Certification must be obtained prior to hire and maintained throughout employment.
• Oregon: obtain Traditional Health Worker (THW) Certification through OHA as a Peer Support Specialist or Peer Wellness Specialist prior to hire date and maintained throughout employment.
• One (1) year or part‑time equivalent of experience supporting members with behavioral health challenges.
• Experience as a beneficiary of the public Behavioral Health system of care.
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.

Pay

Expected starting wage range is $18.69 – $22.52. Telecare applies geographic differentials to its pay ranges; the pay range assigned to this role will be based on the geographic location from which the role is performed.

Schedule

Full‑time PM shift: 3:00 PM – 11:30 PM, Saturday – Tuesday. Shift differentials: 6% for PM shift, 10% for NOC shift. Weekend shift differentials: 5% for Weekend AM shift, 11% for Weekend PM shift, 15% for Weekend NOC shift.

Benefits

• Paid Time Off: eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro‑rated accrual for part‑time schedules and annual carryover up to set caps.
• Nine Paid Holidays.
• Free CEUs, coaching and mentorship.
• Online University Tuition Discount and Company Scholarships.
• Medical, Vision, Dental Insurance.
• 401K.
• Employee Stock Ownership Plan.