Peer Navigator (Lived Obesity & Treatment Experience)

Key Responsibilities

• Conduct outreach to individuals who can benefit from the program to proactively enroll them
• Conduct the initial virtual meeting for individuals exploring weight loss treatments, such as bariatric surgery and obesity medicine
• Use Ilant tools and standard operating procedures (SOPs), based on clinical evidence and best practices, to support patients in learning more about the bariatric surgery journey
• Provide ongoing support and education for patients via video calls, phone, email and text throughout their journey
• Facilitate support groups

Qualifications

• You have lived obesity and treatment experience: you’ve undergone bariatric surgery or taken anti-obesity medication
• Share personal experience while balancing it with factual information and the greater trends associated with bariatric procedures
• You are comfortable conducting video calls and communicating via phone, email, text
• Great communication skills
• Supportive, empathetic and non-judgmental disposition
• Experience with computers and software such as Google Workspace, Slack, etc.
• Nice to haves: Experience with Athena EHR, Talkdesk, and Zendesk are a plus!
• Experience peer counseling or coaching previously
• Licenses: LSW, Nutritionists, RN, Certified Coach