Peer Mentor III Track Two

Clarvida is seeking an innovative and purpose-driven individual to join our team as a Peer Mentor III Track 2 at our Santa Ana location. The Peer Mentor Program is a specialized peer-run, recovery-oriented program that assists consumers with mental health conditions to pursue mental health recovery goals. Peer Mentors work alongside consumers to enhance their recovery by focusing on client strengths, modeling recovery practices, and empowering consumers to eliminate the stigma of mental illness.

Peer Mentors are individuals who have previously been mental health consumers, who have participated in their own recovery, or have lived experience by living with a loved one who is a mental health consumer. Peers represent multiple intersections of cultures including but not limited to race, ethnicity, gender identity and expression, age, education, spiritual beliefs, and sexual orientation. Peer Mentors have their own unique recovery or lived experience story and appropriately share it with clients to promote consumer mental health recovery and reduce stigma. Peers instill hope by showing clients that recovery is possible and provide a level of authentic empathy best achieved through shared experiences. Peer Mentors provide highly individualized services in the community and promote consumer self-determination and decision-making.

Responsibilities

• Carry out duties as a member of the team, under the direction of the team leader.
• Provide work-related supportive services, such as transportation (use of personal vehicle is required).
• Perform mentoring and problem-solving as well as offer encouragement in the clinic, activity center, or in the field.
• Support and communicate with clients timely to answer questions, while making a difference in overall wellness.
• Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem-solving, and direct assistance to help consumers obtain the necessities of daily living.
• Coordinate social activities.
• Facilitate groups and/or assignments as required by Lead Peer Mentors, Clinical Manager, and/or Program Director.
• Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment.
• Document all activities as required.
• Maintain and ensure HIPAA, ethical standards, and professional boundaries with all staff and clients.
• Other duties assigned or necessary to support the program and/or the company.

Recovery Requirements

• Provide the best customer care possible.
• Identify and build upon the strengths of clients, coworkers, and the communities served.
• Support clients’ steps towards recovery and wellness.
• Create an organizational culture that respects and celebrates the diversity of clients.
• Value learning as an ongoing process that enables better service to consumers and establishes leadership in the industry.
• Research and utilize industry best practices and analyze services to ensure the best possible outcomes.

Works under direct supervision from the Lead Peer Mentor.

Requirements

• High school diploma or general education degree (GED) required. Bachelor’s degree preferred, but not required.
• Consumer of Mental Health Services; persons with a history of being consumers of mental health services or individuals with lived experience (i.e., living with a relative, significant other, or other support person who is a consumer of mental health services).
• Prior behavioral health experience preferred.
• Proof of valid California driver’s license and auto insurance, as well as proof of education, are required.
• Proof of Medi-Cal Peer Certification from the California Mental Health Services Authority (CALMHSA) is preferred. A Medi-Cal Peer Certification is required for the position. A certification training opportunity will be offered upon hire, and the employee must be certified within the first six months of employment.

Skills

• Two or more years of experience equivalent as a Peer Mentor (Peer Mentor III level).
• Knowledge of the needs and difficulties faced by consumers and families/caregivers of consumers with mental health conditions.
• Effective oral and written communication skills.
• Ability to communicate the consumer experience and perspective at all levels within the mental health system and the community.
• Establish and maintain effective, professional working relationships with diverse groups, including consumers, consumer/family organizations, family members, caregivers, treatment staff, other county departments, and community organizations.
• Lived experience with a mental health condition, whether personal or as a family member.
• Knowledge of community resources and connections, and experience working with peers.
• Excellent organizational, interpersonal, and communication skills.
• Intermediate computer skills.
• Ability to effectively prioritize and manage time.

Physical Requirements

• Office environment (not a remote position).
• Requires extensive sitting with periodic standing and walking.
• May be required to lift and/or move up to 20 pounds.
• Requires significant use of computer, tablet, phone, and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on the telephone.
• Will require off-site travel in the community for meetings, training, county, and/or client needs.
• Use of personal car or vehicle is required for travel and/or transportation.

Pay

$23/hr

Benefits

• Daily pay option available.
• Paid vacation days (1st year: 12 days; increases with tenure).
• Paid sick days (accrual per pay period).
• 9 paid holidays (including the day after Thanksgiving).
• Medical, dental, and vision insurance, including a Health Savings Account or FSA.
• Health, dependent, and transportation flexible spending accounts.
• Basic and optional life insurance for employee, spouse, and/or dependents.
• 401K.
• Perks @ Clarvida (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert, and sporting event discounts).