Pediatric Psychology Medical Assistant

About the role

We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our mission is to support the patient and provider throughout the visit, ensuring they are prepared and answering their questions. We maintain positive relationships with patients and their families, and we communicate effectively with them and the attending physician.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Maintains positive relationships with patients and their families.
• Communicates via phone to ensure patient needs are met timely and accurately.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Performs other related duties as required.

Requirements

Education Required - High school diploma or equivalent. Preferred - Completion of a formal medical assistant training program. Work Experience Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision. Certifications Required - Basic Life Support (BLS) from the American Heart Association.

Skills and Abilities

• Clinical knowledge.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Strong interpersonal and customer service skills.

Benefits

At Ochsner, we offer a comprehensive benefits package that includes:

• Health insurance
• Patient benefits
• Employee assistance programs
• Retirement plans
• Flexible spending accounts
• Life insurance
• Disability insurance
• Short-term and long-term disability coverage
• Accidental death and dismemberment coverage
• Voluntary benefits

Pay

The salary range for this position is $[Insert Salary Range Here]. Final compensation will be determined based on experience and qualifications.

Schedule

This position offers a flexible schedule to accommodate the needs of the employee and the organization. The exact schedule will be discussed during the interview process.