Pediatric Medical Assistant - Back Office

Principal Responsibilities

• Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel following established clinic policies and procedures within the defined scope of education, training, and responsibilities.
• Affords assistance to healthcare providers with patient examinations, procedures, and treatments.
• Prepares examination rooms by ensuring cleanliness and stocking necessary supplies.
• Ensures all child vaccines are up to date in patient chart and CAIR national website before going in with the provider.
• Surety of Snellen eye exams and audio exams are completed for children 3yrs during Well Child Exams.
• Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints.
• Administers immunizations and all medications per provider's order after a licensed health care professional verifies the correct medication and dosage.
• Provides patient education and furnishes information regarding medications, treatments, and follow-up care.
• Maintains compliance with infection control protocols and maintains a safe and clean environment.
• Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximeter, and peak flow measurement, according to established policies and procedures.
• Performs lab tests, including finger sticks, after appropriate training and verification of competency.
• Applies principles of aseptic technique and infection control per policy and procedures.
• Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems.
• Participates in assigned staff and other meetings, including quality improvement, case conferences, and in-service meetings.
• Performs routine clerical functions as assigned.
• Maintains confidentiality at all times.
• Participate in JWCH’s customer service training called AIDET on an annual basis.
• Performs other duties and tasks as may be required or assigned.

Requirements

• High School Diploma or GED
• Graduation from an accredited Medical Assistant school with a current MA certificate
• Verification of appropriate hours in approved Medical Assistant course to perform venipuncture
• Current BLS certificate from the American Heart Association
• Previous experience in a medical office or healthcare setting, preferably in pediatrics
• Ability to multitask in a fast-paced environment while maintaining professionalism and empathy
• Two years’ experience in an ambulatory clinic preferred
• Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment
• Bilingual (English/Spanish) preferred

Employee Benefits

• Competitive pay and a robust benefits package that includes:
• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses
• Paid time off (vacation, sick leave) and 13 paid holidays
• 401(k) Safe Harbor Profit Sharing plan
• Mileage reimbursement
• Short- and long-term disability plans (LTD/STD)
• Life insurance policy & AD&D, and more!