Pediatric Medical Assistant

About the Role

Bluebird Kids Health is seeking a skilled and compassionate Medical Assistant with a patient and family-first mindset. The Medical Assistant will work alongside our mission-based provider team to assist with patient care, perform necessary administrative tasks, and ensure smooth operation of our pediatric clinic.

Responsibilities

• Escort patients to exam rooms and prepare them for examinations.
• Take and record patients' vital signs, such as blood pressure, temperature, and pulse.
• Assist healthcare providers during medical procedures and examinations.
• Administer medications and injections as directed by healthcare providers.
• Greet patients and visitors, answer phone calls, and schedule appointments.
• Analyze, update, and maintain patients' medical records, ensuring accuracy and confidentiality.
• Process lab specimens and prepare them for testing.
• Assist with insurance verification and billing tasks as needed.
• Provide patients and their families with information and instructions regarding their medical conditions, treatments, and medications.
• Educate patients and their families on preventive healthcare measures and lifestyle modifications.
• Ensure patients and their families understand their treatment plans and follow-up care instructions.
• Prepare exam rooms and medical equipment for patient use.
• Follow established protocols for infection control and maintain a clean and safe environment.
• Dispose of biohazardous materials and medical waste in accordance with regulations.
• Adhere to safety policies and procedures to prevent accidents and injuries.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent; completion of a medical assisting program (preferred).
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential (preferred).
• Minimum one year previous experience working as a medical assistant or patient-facing role in a clinic or hospital setting.
• Pediatric experience and vaccine administration experience highly preferred.
• Current CPR certificate.
• Knowledge of clinical and theoretical clinical processes and principles, along with medical practices protocols and standards.
• Familiarity with state and federal laws related to healthcare (HIPAA, scope of practice, etc.).
• Proficiency in basic medical procedures, such as taking vital signs and administering medications.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Basic computer skills with proficiency in electronic medical record (EMR) systems.
• Excellent communication and interpersonal skills, with a willingness to help team members and ability to communicate clearly with many different levels of both medical and administrative staff.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Variety of walking, standing, sitting, bending, twisting, and reaching.
• Occasional need to lift/carry/move up to 50 pounds of equipment.

Equipment Operated

• Standard office equipment.
• CLIA-waived point-of-care lab equipment.

Work Environment

• Combination of medical office and exam rooms.
• Frequent exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.

Benefits

• Opportunity to work within a mission-driven pediatric care delivery organization.
• Competitive compensation package with performance incentives.
• Collaborative and dynamic workplace with significant professional growth opportunities.
• Diverse and inclusive company culture that values every team member's contribution to our mission.
• Competitive medical, vision, and dental insurance products.
• Employee assistance programs, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
• Generous paid time off.