Pearland 02 (Pky/FM518) Connect Demo - Selling Demo Rep - Part time

About the role

As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales.

Responsibilities

Customer Service / Sales

• Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
• Creates an atmosphere of celebration by participating in total store events
• Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
• Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
• Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
• Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
• Prepares products for use in demonstrations / samplings
• Reviews daily sales reports; understands success metrics

Food Safety / Sanitation

• Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
• Attends required food safety and related trainings
• Maintains a professional, clean, healthy, and safe work environment
• Cleans up workstation area; assists other sales Partners as needed

Requirements

Age & Experience

• Age 18+
• Experience in sales or customer service
• Experience in product demonstration (preferred)

Knowledge, Skills & Abilities

• Knowledge of sales or product demonstration (preferred)
• Strong communication and interpersonal skills
• Strong customer service skills
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
• Ability to read and interpret documents
• Ability to manage multiple priorities and shift focus between projects
• Ability and willingness to work flexible hours
• A passion for customer service and hospitality

Education

No specific education requirement stated.

Licenses / Certifications

No specific licenses or certifications stated.

Physical Demands & Working Conditions

• Constantly (5.5+ hours per 8-hour day): stand, reach at waist, grasp
• Occasionally (0–2.5 hours per 8-hour day): walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally exposed to cold & hot temperatures, loud noise, wet conditions
• Must demonstrate ability to lift 35 lbs, and manage more than 25 lbs

Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down into lighter components or ask for assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 8/1/2022