Peak Teller: Pier
Pier 37 · Madison, WI · 1 wk ago
Finance$20.5/hrPart-time
Job Summary
Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union's Pier 37 branch is hiring a Bilingual Peak-Time Teller and we want YOU to apply!
Responsibilities
- Be the face of UW Credit Union by providing front facing member service at the Pier 37 branch location
- Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
- Maintain a high degree of knowledge in all UW Credit Union products and services
- Ensure all members requests are processed accurately and efficiently
- Adhere to UW Credit Union's Cash Management policies and procedures
- Research all teller transactions when potential errors are identified, and communicate with affected members
- Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
- Consistently seek out opportunities to exceed member expectations
Qualifications
- High School Diploma or equivalent
- 1 year of customer service experience
- Demonstrates ability to work with customers of all ages and backgrounds
- Excellent interpersonal and professional skills
- Team player that can confidently jump in where and when you are needed
- Ability to work in an autonomous environment
Benefits
- Paid time-off (pro-rated based on hours worked)
- Caregiver Leave (pro-rated based on hours worked)
- New Child Leave (pro-rated based on hours worked)
- 16 hours paid volunteer time annually
- Paid holidays (if normal work schedule falls on a recognized holiday)
- Personal development and peer connections through Employee Community Groups
- 401k option with company match of up to 5%
Pay and Schedule
- Salary: $20.50/hour
- Hours per week: 20
- Shift: Unspecified
- Schedule: Monday, Wednesday, Friday 11:00am - 2:00pm plus 9 Saturdays per quarter 8:30am-1:30pm
Application Instructions
Apply Online: ipc.us/t/91FF012DDEFC48B3
Name: UW CREDIT UNION - PIER 37