PEAK Eligibility Specialist, LEAP

Application due by August 6th, 2026. Must reside in the State of Colorado.

About the role

The PEAK Eligibility Specialist, LEAP (Colorado Low-income Energy Assistance Program) will work in a temporary position processing applications for eligibility determination of LEAP benefits.

Pay

$17/hour. This position is eligible for Daily Pay—work today, get paid today through the voluntary DailyPay benefit.

Schedule

Monday–Friday, 8:00 am–4:30 pm. Some weekends and overtime opportunities available. Upon completion of training and supervisor approval, a remote-work option may be available.

Responsibilities

• Attend State LEAP training and develop a thorough working knowledge of LEAP to support the program and other LEAP staff.
• Extract verification data from databases: Colorado Benefits Management System (CBMS), Family Support Registry (FSR), Colorado Department of Labor and Employment (DOLE), Colorado Department of Motor Vehicles (DMV), Systematic Alien Verification for Entitlements (SAVE), State of Colorado OIT Mainframe State Verification and Exchange System (SVES), Colorado Department of Human Services (CDHS), and automated utility portals.
• Explain eligibility criteria to LEAP applicants and agencies; receive and review applications for completeness before securing verification.
• Process applications and determine LEAP benefit eligibility within State-mandated time frames: 18 days for emergency applications, 30 days for regular applications.
• Contact vendors, applicants, and other agencies for information while maintaining caseloads and confidentiality.
• Track cases to send approval and denial notices within the allotted time (18 days for emergency, 30 days for regular).
• Address applicant issues and work with vendors/utilities to guarantee emergency payments and avoid service discontinuation.
• Adhere to established program goals and ensure objectives are met.
• Establish and maintain positive, professional relationships with customers, vendors, clients, LEAP staff, and Human Services agencies.
• Perform other duties as requested by the Digital or PEAK App Lead, Eligibility Supervisor, Operations Supervisor II, and/or Operations Manager.

Requirements

• High School diploma or equivalent (preferred).
• Previous experience as an Eligibility Specialist with the LEAP program (required).
• Demonstrated proficiency in grammar, math, computer use, and typing at least 30 words per minute.
• Professional demeanor and appearance that enhances the organization’s reputation.
• Excellent written and verbal communication skills; ability to interact effectively with diverse stakeholders in high-stress environments.
• Strong attention to detail and record-keeping accuracy.
• Willingness to work overtime and weekends as required.
• Must pass a criminal background check; disqualifying offenses include illegal drug use/sale, financial fraud, identity theft, physical abuse, crimes involving violence and/or theft (consideration given to specifics and timing of the offense).
• Ability to drive for company business (preferred).

Physical Requirements

• Lifting: Occasionally lift/carry up to 45 lbs; occasionally lift/carry 15–44 lbs; occasionally lift/carry up to 14 lbs.
• Pushing/Pulling: Occasionally.
• Reaching: Occasionally above shoulder; continuously at shoulder; frequently below shoulder.
• Twisting: Continuously.
• Bending: Frequently.
• Kneeling/Crawling/Squatting: Occasionally.
• Climbing: Occasionally (stairs only; never ladders).
• Hearing: Continuously.
• Vision: Continuously for close, distant, and depth perception.
• Hands/Fingers: Continuously for simple grasping, fine manipulation, and repetitive movements.
• Mobility: Frequently walk; continuously stand; continuously sit.
• Speaking: Continuously.
• Other: Occasionally drive (if required for company business).

Background Compliance

Pursuant to C.R.S. 27-90-111 and CDHS Policy VI-2.4, the incumbent must:

• Submit to and pass a criminal background check.
• Report any arrests, charges, or summonses for disqualifying offenses to the State.
• Comply with auto vehicle insurance carrier requirements if driving for company business:
  • Must be at least 21 years old (25–70 for passenger transportation; 25 for CDL).
  • Must undergo a Motor Vehicle Record (MVR) check and background check.
  • Must disclose all moving traffic violations or vehicle crashes within the last five years (not all violations disqualify; each case is reviewed by the insurance carrier).
  • Must have a valid Colorado State driver license and be able to operate a company vehicle in compliance with all Federal, State, and local laws.
  • If using a personal vehicle for company business, must have valid vehicle insurance, a valid driver license, and a roadworthy vehicle.