PD-RESIDENTIAL SERVICES SPECIALIST **On-call - The primary need is for overnight shift coverage/night shift - La Selva**

Principal Duties and Responsibilities

• Provide milieu and/or mental health, rehabilitation and case management services which assist and support clients in all areas of daily living to clients in residence.
• Develop and/or implement individual service and treatment plans.
• Facilitate psychiatric (“psych”) consultations and group sessions by attending psych meetings and taking notes and by scheduling clients for psychiatric consultations.
• Provide medical follow-up assistance to clients in obtaining a primary care physician, coordinating care with medical doctors, and assisting with medical issues, schedules, and transportation.
• Determine client coverage status and, if needed, eligibility for benefits; assist with the benefits application process or liaise with the appropriate existing insurance carrier, including government agencies and private carriers, to obtain the proper paperwork and for re-determination; help clients keep track of and maintain eligibility for outpatient services; Provide benefits training to clients; help them choose prescription plans; provide benefits assistance to enable them to return to work;
• Field questions from other staff members on benefits.
• Provide service to clients and clients’ families in linkage with professional and community resources.
• Cookordinate care with other programs and contact case managers if clients show changes in behavior; refer clients to non-Momentum therapists, if appropriate; Inform clients’ probation agents, conservators, and case managers of their admission; Liaise/advocate for clients with outside agencies; help and educate clients with researching outside, independent living and making the most of community resources; liaise with representatives of those resources, such as property managers, on behalf of clients;
• Facilitate clients’ live and telephone interviews for housing placement;
• Work with clients’ families and educate them on mental health issues, facilitating the assistance process toward successful transitions.
• Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
• Monitor clients’ independent living skills; assess their stability; approve their daily and weekend passes; help clients with learning problem-solving, socialization, and coping skills.
• When assessed as highly unstable, such as being a danger to self or others, write up 5150 holds (involuntary detentions) to determine the extent of the threat; de-escalate that threat.
• Aid in budgeting and financial planning; address health and safety issues, how to respond to common emergencies, and medication education.
• Encourage clients’ creativity, self-empowerment, and understanding their diagnosis and/or illness.
• Participate in management of team/program discretionary resources available to meet client needs.
• Complete the clinical records and other documentation, processes, and procedures that enable clients to receive these services in accordance with agency, payor and regulatory requirements, utilizing paper or computer technology.
• Perform administrative admissions and/or discharge paperwork and procedures.
• Assess clients for admission, benefit status, and clinical appropriateness for admittance; coordinate admittance details; communicate with referral sources to complete admittance papers; complete the Admission Summary;
• Work with clients to assess discharge options; arrange case conference for discharge; schedule appointments and interviews for discharge programs; complete the Discharge Summary.
• Enter and maintain up-to-date clinical documentation for each client.
• Update client files with case notes and treatment plans.
• Oversee the documentation and issuance of medications to clients.
• Check medications inventory on a regularly scheduled basis; fax prescriptions and follow up; transcribe psychiatrist medication orders onto daily medication sheets; complete monthly medication sheets; assist with and/or monitor medication issuances.
• Perform general office work, including electronic and telephonic communications and processing of timecards.
• Provide transportation in personal or agency vehicles, including, but not limited to, the transport of clients and or program supplies, for agency business.
• Provide on-call and floor coverage; participate in after-hours rotation and shift exchange debriefings; provide appropriate consultation and back-up to support other staff in responding to client crises.
• Perform First Aid in emergency situations.

Other Duties and Responsibilities

• Collect reports and data;
• Send out the daily census report to Central Intake.
• Audit and review documents and complete monthly medical record reviews.
• Attend and participate in staff, program, agency and community meetings and training; conduct trainings, as needed.
• Ensure compliance with applicable health and safety or other regulatory requirements.
• Ensure program facilities are clean and well kept.

Knowledge, Skill, and Abilities Required

• Educational and Experience Requirements: High School diploma, GED, or equivalent education plus five years’ related experience; OR Associate’s degree plus three years’ related experience; OR Bachelor’s degree plus two years’ related experience; OR Master’s degree in a related field plus one year’s related experience.
• Additional Full Time Work Experience: Experience working in a human service setting; Two years previous experience in a residential mental health setting for positions in Crisis Residential Programs; Experience in a mental health setting or with emotionally disturbed individuals.
• Knowledge and Skills: Knowledge of Clinical techniques for assessment, treatment, and rehabilitation of people with mental illness; problem resolution and conflict resolution techniques; Community resources, including those required to meet the non-mental health needs of the target population; Mental Health Services Act (MHSA) and Wellness Recovery Action Plan (WRAP).
• Special Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations and Momentum practices. A valid California Driver License, with access to a reliable vehicle or for driving a company vehicle, current proof of auto liability insurance, and a clean DMV record.