PCU-Unit Coordinator-FT-Days

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country. Adheres to all areas of the KHI Behavioral Expectations Agreement and Social Media Guidelines; Supports/embraces KHI’s Mission, Vision, and values, as well as promote a positive image of KHI; Acts as a role model to staff; Maintains patient and staff confidentiality; Maintains a professional appearance and manner at all times; Supports a healthy work environment through skilled communication, true collaboration, effective decision making, appropriate staffing and meaningful recognition.

Key Responsibilities

• Facilitate daily unit operations by performing receptionist activities and the clerical duties required to coordinate patient care.
  • Represent KHI and the nursing unit by providing prompt, polished customer service and acting as a resource for patients, families, staff and physicians.
    • Initiate discharge folders, patient portal information, and patient information code card upon admission (for all inpatient units).
      • Assess unit environment, observant of opportunities where attention is needed by hospital or nursing staff.
        • Survey patient rooms daily for the presence of suction and oxygen.
          • Assess high risk readmission patients ensure nursing staff are aware of the steps necessary for compliance.
            • Cook up patients’ daily schedule (i.e. tests, exams, x-rays procedures, discharge appointments, transportation, and follow up appointments).
              • Accountable to maintain and organize patient medical record, perform 24-hour “chart checks” and ensure orders and consults have not been missed or incorrectly entered.
                • Utilize the electronic medical record for data entry and for the monitoring of accuracy and missing information.
                  • Monitor Service Provider Workspace hourly (at minimum) to ensure stat physician orders and unacknowledged orders are communicated to nursing staff.
                    • Ensure all “readmission risk” patients are acknowledged in the Service Provider Workspace and have their Post Hospital Care Clinic follow up appointment made as well as documented on their discharge instructions.
                      • Receive and record only emergent verbal and telephone orders from the medical staff for diagnostic laboratory non-invasive radiology tests and nutrition services.
                        • Proficiently utilize office equipment including phone, computer, fax, Vocera, printers, copier, scanner, etc.
                          • Complete requisition forms for clerical, office, dietary and medical supplies to ensure adequate levels are maintained.
                            • Reconcile supply order with the delivery of supplies.
                              • Maintain cost-effective supply levels and processes supply requests.