PCC - Ortho
Sonrava Health · Santa Ana, CA · 2 mo ago
OTHRFull-time
Job Responsibilities/Duties
- Set and achieve personal sales goals while supporting the goals of the team
- Greet patients in a timely, professional and engaging manner
- Introduce new patients to the office and staff
- Provide patient consultations and communicate information about recommended treatments
- Discuss cost of service, insurance coverage, and payment options with patients
- Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
- Nurture the patient relationship to encourage patient retention
- Work as a team player to ensure each customer receives the best service possible
- Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
Qualifications
- 2 years of sales, customer service or related work experience
- Bilingual Spanish-English skills preferred
- Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Friendly, outgoing and motivated personality
Benefits
- Paid Time Off (PTO)
- Medical
- Dental
- Vision
- Continuing education and advancement opportunities
- 401(k) plan
Pay
Competitive
Schedule
Varies