PC Technician Support (Active Secret Clearance)

About the role

The contract has an immediate need for a PC Technician, located in Omaha, NE. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to Senior Level.

Responsibilities

• Support responsibilities include software installation, and configurations.
• Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
• Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.
• Troubleshoot printer, computer, and peripheral incidents, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.

Requirements

• Troubleshooting
• Hardware support
• Desktop
• Pc troubleshooting
• servicenow

Qualifications

• DoD 8570 IAT I certification
• Experience Level Intermediate Level

Skills

• Troubleshooting
• Hardware support
• Desktop
• Pc troubleshooting
• servicenow

Benefits

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Pay

The pay range for this position is $25.00 - $30.00/hr.

Schedule

This is a Contract position based out of Omaha, NE.

Location

This is a fully onsite position in Omaha, NE.

Application Deadline

This position is anticipated to close on Jul 20, 2026.