PBX Operator PRN

Job Summary

As a PBX Operator at Ogden Regional Medical Center, you will play a crucial role in patient care. You will be part of a skilled and compassionate team committed to providing excellent customer service and reliable support.

Qualifications

• Excellent customer service skills
• Some previous switchboard and receptionist experience preferred
• Basic computer knowledge and keyboarding skills required
• Must be able to read, write, and speak English; good verbal and written skills required
• Must be patient and courteous at all times, even under stressful situations

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

About the Role

You will receive, screen, and transfer incoming hospital telephone calls. You will greet and direct patients and visitors. You will facilitate the overhead paging system in the hospital and direct communications throughout the facility. You will be on stand-by continually to give proper notifications of emergency codes and alarms whenever those are triggered throughout the hospital campus. You will provide visual surveillance by monitoring security camera images displayed within the PBX office. You will report any suspicious, criminal, and/or unsafe actions observed. You will assist with patient registration as needed and perform minor secretarial duties. You will perform emergent and stat medical record requests for after-hour doctor offices, emergency rooms, and/or urgent care.

Location and Facilities

Ogden Regional Medical Center, located in the Wasatch Mountain range, offers a full array of medical services. It is a certified Level II Trauma Center, Stroke Center, and Joint Center. Affiliated with our hospital is Pleasant View Emergency Center, a fully equipped, freestanding facility featuring board-certified physicians. The area offers abundant outdoor recreation including hiking, biking, rock climbing, watersports, and skiing.

About HCA Healthcare

HCA Healthcare is recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute multiple times. They spend an estimated $3.7 billion annually on charitable care, uninsured discounts, and other uncompensated expenses.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.