PBX Operator PRN

Schedule

Schedule PRN Shift 24 Hours (United States of America)

Contacts key personnel after hours as needed.

• Maintains an operational call log of all activities, requests, and issues.
• Cultivates accurate knowledge of hospital disaster codes and announces them efficiently according to procedure.
• Projects a positive and helpful demeanor while working with patients, visitors, physicians, and staff.
• Communicates effectively with patients, families, and healthcare team members.

Other duties as assigned.

• Maintains a courteous and professional manner when answering calls.
• Demonstrates skill and proficiency when executing overhead announcements.
• Forwards calls promptly to proper departments, patient rooms, or staff as necessary.
• Understands and responds to all codes and alarm systems.
• Updates and maintains all on call lists for staff when notified of changes.

Knowledge, Skills, and Abilities:

• Basic understanding of numerous computer systems.
• Must be proficient in the English language.
• Ability to communicate effectively.
• Customer service skills required.
• Experience with Microsoft Office Suite required.
• Ability to work with attention to detail in reading, writing, and computer tasks required.
• Organizational and interpersonal skills required.
• Ability to answer calls promptly, courteously, and accurately required.
• Knowledge of basic insurance concepts preferred.
• Bi-lingual abilities preferred.
• Ability to follow both written and verbal instructions required.
• Willingness to work flexible schedules, including nights, weekends, and holidays required.
• Ability and willingness to adapt to change required.
• Clear and precise speaking abilities required.

Education

• High School Grad or Equiv
• N/A

Work Experience

• 1+ experience in switchboard operations.

Additional Information

N/A

Licenses And Certifications

• N/A

Physical Requirements

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Pay Range

$19.00 - $28.50