Payroll Tax Specialist

About the role

The Associate Tax Specialist is part of the Tax Services Department. The primary responsibility is to provide client support for tax maintenance that may include processing complex payroll corrections, amending tax returns, and working with tax agencies and clients.

Responsibilities

• Conduct research, analysis, and resolution to payroll-related tax notices and inquiries.
• Analyze payroll and tax data resulting in the preparation and filing of amended tax returns.
• Provide excellence in client service to internal and external clients, including working directly with tax agencies.
• Review and input tax rates and/or deposit frequency changes as part of client compliance efforts.
• Identify and resolve discrepancies during payroll data extracts.

Requirements

• Detail-oriented, with the ability to focus on and comprehend numerical and financial data.
• Strong analytical, research, and problem-solving abilities.
• Customer-service oriented, with excellent phone manners and written communication skills.
• Ability to work under time constraints and meet schedules, including unexpected deadlines, to ensure client’s payroll needs are met.
• Ability to multitask in a fast-paced environment.
• Ability to work independently as well as part of a team.
• Strong organizational and communication skills.
• Proficient in Windows PC environment with accurate data entry/keyboarding skills.
• Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Qualifications

• Associate’s or Bachelor’s Degree preferred.
• Previous payroll tax experience preferred, with working knowledge of payroll, wage, and tax laws and regulations.
• Service bureau or multi-state tax experience preferred.
• Customer service experience preferred.
• Or an equivalent combination of education and/or experience.

Benefits

At Acrisure, we offer a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.