Payroll Specialist | Hybrid, Kansas City

About the role

This position will be hired within the Kansas City metro and will report into the office 3 days per week.

Responsibilities

• Support the preparation, review, and processing of biweekly and monthly payrolls for multi-state, multi-jurisdiction, and international employees using Workday.
• Analyze and enter payroll data accurately while assisting with payroll audits and validation activities.
• Support compliance with applicable federal, state, local, and international wage and hour laws.
• Aid in Paid Time Off (PTO) and Time Tracking administration within Workday, including troubleshooting employee questions.
• Partner with the Benefits team to ensure benefit deductions and 401(k) transactions are processed accurately.
• Prepare payroll reports, including payroll summaries, hours worked, PTO balances, tax deductions, and benefit deductions.
• Respond to employee payroll inquiries in a timely, professional manner and explain payroll questions or discrepancies clearly.
• Participate in payroll process improvement initiatives and assist with special projects as assigned.
• Produces accurate work and thoroughly reviews payroll information before processing.
• Maintains confidentiality while handling sensitive employee information.
• Communicates clearly and professionally, both verbally and in writing.
• Listens actively and works collaboratively with team members to resolve payroll questions and issues.
• Provides clear explanations to employees regarding payroll processes and discrepancies.
• Provides responsive, courteous, and accurate support to employees and internal partners.
• Follows established customer service standards and escalates issues appropriately.
• Works collaboratively with Payroll, HR, Benefits, Finance, and other departments.
• Shares knowledge, supports team goals, and contributes to a positive team environment.
• Demonstrates flexibility by assisting teammates during payroll processing cycles and other peak periods.
• Prioritizes multiple assignments while meeting established payroll deadlines.
• Maintains organized records and adapts to changing priorities.
• Identifies discrepancies, researches payroll issues, and recommends solutions.
• Escalates complex issues appropriately while supporting resolution efforts.

Requirements

• Bachelor's degree or equivalent combination of education and payroll experience.
• Three to five years of payroll experience.
• Experience supporting payrolls for 500+ employees preferred.
• Experience with multi-state payroll required; international payroll experience is a plus.

Qualifications

• Ability to read, analyze, and interpret business, technical, and governmental documents.
• Ability to prepare reports, correspondence, and procedural documentation.
• Strong written and verbal communication skills with the ability to explain payroll concepts clearly.
• Strong numerical aptitude and attention to detail.
• Proficient in Excel and able to analyze payroll data and identify discrepancies.
• Ability to analyze payroll data, identify inconsistencies, and determine when additional research or escalation is needed.
• Ability to interpret written and verbal instructions and apply established payroll procedures.
• Microsoft Office Suite, including Excel.
• Workday experience preferred but not required.
• Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) a plus but not required.

Benefits

What We're Looking For

Schedule

Not specified

Pay

Not specified