Payroll Specialist

About the role

This position is responsible for processing payroll and providing customer service to employees regarding employee self-service and any other payroll questions or issues. This role is hybrid—on-site Tuesday through Thursday, with work from home Monday and Friday.

Responsibilities

• Provide customer service to employees and/or their managers regarding employee self-service and any other payroll questions or issues
• Audit new hire and status changes
• Enter or audit direct deposit and W-4s
• Ensure state and local tax forms are received and entered, where required
• Calculate and enter any split pay rates or pay prorations
• Assess what needs to be done in the system for employee transfers to and from that location and for store location changes and report the required changes to the supervisor
• Calculate and prepare off-cycle payments, including relocation payments, as well as any missed pay in the time clocks
• Analyze pre-processing reports to ensure appropriate pay (time clock programs, benefit payments, commissions, expense report reimbursements, etc.) and address issues
• Coordinate with vendors related to Unemployment Service and Garnishment Services for any items needing Payroll support
• Prepare all documentation for electronic storage
• Full responsibility for the processing of a specific pay group, including:
  • Starting the new cycle for the payroll
  • Sending the appropriate batches for that payroll
  • Generating and making available the pre-processing reports so that they can be reviewed and analyzed
  • Submitting a preview payroll to evaluate if there are exceptions to be corrected
  • Correcting errors and submitting a final payroll for vendor processing
  • Loading the post-processing reports from each payroll for electronic storage
  • Analyzing the post-processing reports for cross-foot or other errors
• Work with other departments to address issues and maintain an efficient payroll process, including working with the retail field personnel and their HR representatives, HRIS, Benefits, Finance, A/P and Legal
• Additional duties as assigned

Qualifications

• Bachelor's Degree (or 4 years of equivalent work experience), preferably in Business
• 2 years of relevant payroll experience (in addition to degree or years of previous experience), preferably with a Fundamental Payroll Certification
• Novice proficiency with Microsoft Office products (especially Excel)
• Intermediate ability with Payroll system/tools such as ADP Enterprise
• High School Diploma or GED required

Pay

$22.00–$26.50 per hour, depending on background and experience.