Payroll Specialist

About the role

The ideal candidate will be highly proficient in all aspects of multi-state payroll, adept at creative solutions and results driven with a bias towards integrity, action, and delivery. You must be highly proficient in Excel and working knowledge in UltiPro (Ultimate Software). This role will help to elevate the department and drive the strategy of current and future Payroll goals, ensuring compliance with all federal, state, and local regulations and filings, creating and maintaining all Payroll processing documentation and required forms, and operate as a subject matter expert for all Payroll-related inquiries. We are looking for a Payroll Specialist experienced in US, Bermuda, Jamaica, and St. Martin.

Responsibilities

• Ensure compliance with federal, state, and local government mandates related to wage requirements.
• Operates as the subject matter expert and escalation point to resolve issues.
• Ensure accurate processing of payrolls.
• Review and balance payroll reports and time files for accuracy before processing.
• Analyze payroll issues and recommend corrective actions.
• Understand proper taxation of employee and employer paid benefits.
• Process correct garnishment calculations and compliance.
• Keeps detailed and organized payroll records.
• Conduct regular audits of all payroll records.
• Resolves payroll discrepancies by collecting and analyzing information.
• Respond to employee inquiries regarding payroll issues or concerns.
• Knowledge of reconcile general ledger regarding payroll transactions.
• Maintains employee confidence and protects payroll operations by keeping information confidential.
• Effectively manage and build excellent working relationships.
• Exceptional customer service skills.
• Collaborate with Benefits, HR, Operations, Accounting and Finance to resolve issues.

Requirements

• Minimum of three years in a Payroll Specialist role encompassing multi-state (including Puerto Rico and Guam preferred), unions payroll administration as well as wage attachments and tax reconciliations utilizing an In-House HCM System.
• Ability to multi-task, manage time and accept changing priorities.
• Exceptional customer service skills.
• Strong organization skills, attention to detail and follow through to resolve any outstanding issues.
• Strong written and verbal communication skills; appropriately communicates across all levels.
• Ability to adapt to changing environment and support of multiple locations.
• Ability to analyze/interpret data and take appropriate action.
• Must be available and flexible to work variable hours including weekends and holidays when needed.
• Advance proficiency in UltiPro (Ultimate Software) preferred.
• Advance knowledge of MS Office (Excel, Word, and PowerPoint).
• Strong analytical and problem-solving skills.
• Uses time effectively and efficiently, concentrating efforts on the more important priorities.
• Maintains calm under pressure. Can be counted on to hold things together during tough times.
• Is personally committed to and actively works to continuously improve himself/herself and understands that different situations and levels may call for different skills and approaches.
• Carry out all activities of the role and processing activities as directed by the Company through its policies, procedures, and training to ensure the success of the operation including: Federal, state, and local payroll regulations; Training; Equal Opportunities; Harassment; Data Protection; Security.
• Remain up to date with all notices relating to policies and procedures.
• Remain up to date with all relevant operational, systems and training.
• Maintain a safe and secure working environment at all times.
• Comply with the Company's open, fair, and honest reporting culture.
• Professional demeanor required.
• Respectful and collaborative approach.
• Clear and honest communication.
• Proactive and driven.
• Flexible and understanding of changing priorities, situations, and audience.
• Confident and focused.

Safety, Security, Wellbeing and Compliance

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / Supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety.
• Attend training courses as may be arranged by the Company.

Pay and Schedule

Job type: Hybrid. Location: Grapevine, Texas.