Payroll Specialist

About the Role

GoHiya is looking for a Payroll Specialist who can bring disciplined follow-through to financial record integrity across inbound and outbound customer support, chat, email, quality, workforce, CRM, and client-service operations. In practice, the role is payroll-specialized execution within contact center operations, with decisions grounded in current records rather than memory or guesswork.

Working Strengths

• Use Invoice Review and Payroll Specialist Execution confidently when carrying out payroll-specialized execution within contact center operations.
• Apply Quality Control without losing track of exceptions, owners, or deadlines tied to payroll-specialized execution within contact center operations.
• Document Service Quality Operations decisions clearly enough that another teammate can follow the reasoning behind payroll-specialized execution within contact center operations.
• Use sound judgment around Transaction Review, especially when payroll-specialized execution within contact center operations requires escalation instead of assumption.

What Matters Most

Strong performance shows up in fewer avoidable corrections, timely follow-through, and records that make the next action obvious. For GoHiya, that result is measured through payroll-specialized execution within contact center operations.

Responsibilities

• Track the Payroll Specialist workflow at GoHiya by helping the team reconcile discrepancies before reporting or processing.
• Own the Payroll Specialist workflow at GoHiya by helping the team track unresolved financial exceptions.
• Coordinate the Payroll Specialist workflow at GoHiya by helping the team maintain audit-ready documentation.
• Review the Payroll Specialist workflow at GoHiya by helping the team protect confidential account information.
• Maintain the Payroll Specialist workflow at GoHiya by helping the team review financial inputs against supporting records.

Pay

Base salary: $48,000–$68,000 per year.

Schedule

Full-time. 100% remote within the United States.