Payroll Specialist

About the role

You will maintain a base of payroll clients and provide exceptional customer service via phone and email. The role requires on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

• Interact with clients to obtain payroll data and accurately enter data for processing
• Meet deadlines and respond quickly to inquiries, even during times of high volume
• Learn and maintain a working knowledge of Payroll Software and other products
• Assist clients with reports, problems, or other issues
• Reach out to clients regarding new products and services
• Develop relationships with other departments to ensure a positive customer experience

Requirements

• High school diploma or equivalent
• At least 1 year of work experience, preferably in a customer-facing role
• Reliable, responsible, detail-oriented, and professional
• Excellent communication skills, especially via email and phone
• Team-oriented, adaptable, flexible, collaborative, and able to resolve conflicts
• Proactive problem solver and critical thinker
• Proficient in Google Suite
• Accurate and fast data entry and typing skills
• Ability to multitask

Benefits

• Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage

Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

About Us

At Acrisure, we’re building more than a business—we’re building a community where people can grow, thrive, and make an impact. Acrisure has pledged more than $22 million through partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan; UPMC Children’s Hospital in Pittsburgh, Pennsylvania; and Blythedale Children’s Hospital in Valhalla, New York.