Payroll Specialist

Job Summary

The Payroll Specialist is responsible for accurate and timely processing of employee payroll disbursements utilizing ADP Workforce Now and Work Force Manager Software and maintaining accuracy of third party payroll database. Responsible for processing all deductions and withholdings according to employee elections and government regulations. Processing of training, commission, and bonus payroll per management direction. Processing various reports, regulatory forms, and provide employee and management support.

Duties and Responsibilities

• Enters, maintains, and/or processes information in the payroll system; information may include employees’ hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information with strict attention to detail and accuracy.
• Ensures proper end to end processing of multi state payroll deductions for taxes, benefits, charitable contributions, and other deductions.
• Issues, or reissues, physical or replacement checks or direct deposits due to payroll errors or final discharge.
• Ensure compliance with all federal and state regulations regarding recordkeeping including I-9 Everify and electronic personnel files on Document Cloud.
• Process all new hires, transfers, terminations, and personnel changes in ADP in an accurate and timely manner.
• Ensure accurate and timely processing of all unemployment claims, statutory state reporting forms, work opportunity tax credit reporting, and department of labor forms.
• Able to research and resolve issues and discrepancies in payroll; effectively communicate with employees, managers, or ADP support personnel.
• Ensure back up is received for all punch corrections; assist with punch corrections as needed.
• Handle all phone calls from employees regarding PTO, insurance, paychecks, and deductions.
• Answer questions about navigating ADP time management software.
• Create and manage cases as needed for troubleshooting payroll software issues.
• Able to work well independently and as part of a team with minimal supervision in a high volume, demanding, deadline oriented work environment.
• Create ad-hoc payroll reports as needed.
• Cover human resource specialist duties during vacations and as workflow demands.
• Cover other regional payroll processing during vacations and as workflow demands.
• Aid other team members as workflow demands.
• Perform other duties as assigned.

Qualifications

• Minimum of 3-5 years of experience in managing a high volume, multistate payroll.
• Certified Payroll Professional is a plus.
• Proficient, working knowledge of payroll systems such as ADP WorkforceNow with Enterprise Etime.
• Proficient with Microsoft Office Suite or related software.
• Understanding of payroll tax at Federal, State and Local levels as well as payroll labor laws.
• Excellent organizational skills and attention to detail.
• Must be of legal age to work in the state or local city or town.
• English speaking proficiency is required, communication is the key to customer service.
• Must be punctual. Time and Attendance is critical part of customer service.
• Honesty, integrity, respect is in high regards when dealing with customers, coworkers, vendors and supervisors.
• Maintain professional appearance and conduct.
• Provide own transportation to and from work.
• Strong interpersonal, communication, organizational, and follow-through skills.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Ability to work well and maintain composure in a fast paced, deadline sensitive work environment.
• Ability to see and hear effectively.
• Ability to work a full-time schedule.